topic Re: Revit 2019 Export to NWC issues with coordination models in Revit Architecture Forum

Revit 2019 Export to NWC issues with coordination models

Anonymous — Thu, 05 Jul 2018 13:42:51 GMT

I am unable to export my model to an nwc file after I have inserted a Navisworks coordination model into my project.

I am able to create the nwc file up until a coordination model is inserted. After that I am no longer able to export to nwc. I have tried unloading and even removing the coordination model, however the same error (below) keeps popping up. Is there a workaround for this? Anything I'm missing?

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Thu, 05 Jul 2018 14:42:01 GMT

Hi @Anonymous

Sorry to hear that you are facing issues.

We will be able to investigate further if you send across your Revit file and recent journals. Let me know and I can send you a private upload folder.

Regards,

Re: Revit 2019 Export to NWC issues with coordination models

Anonymous — Thu, 05 Jul 2018 14:58:53 GMT

I can do that. Please send the private folder.

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Thu, 05 Jul 2018 15:27:41 GMT

Hi @Anonymous

I've shared a private link to your email on the profile.

Please upload your journal file and Revit model to this folder.

I've also uploaded a collector utility to extract the files we need from you for further investigation:

Download the Collector utility attached to this knowledge article and save it locally on the machine which you are experiencing the issue
Unzip the downloaded file
Read the short Readme file and run the collector
Add the collected data together with the affected Revit project file(s) to your Technical Support case with Autodesk

Let me know if you have trouble accessing the folder and have you have uploaded the files.

Regards,

Re: Revit 2019 Export to NWC issues with coordination models

Anonymous — Thu, 05 Jul 2018 17:55:33 GMT

Files should be in there. Let me know if anything else is needed.

Re: Revit 2019 Export to NWC issues with coordination models

Anonymous — Mon, 16 Jul 2018 15:38:47 GMT

Is there a typical length of time it takes to here back from the Support Team?

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Mon, 16 Jul 2018 15:58:23 GMT

Hi @Anonymous

Thanks for checking back with me.

The issue is still in progress and I'm sorry that there has been a delay.

Appreciate your patience while we investigate this issue and as for the steps completed, the issue has been reproduced but we are investigating why this behavior occurs.

Thank you again for your patience while we are trying to identify the cause.

I will follow up with any updates from development as soon as I have them.

Regards,

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Mon, 23 Jul 2018 14:17:22 GMT

Hi @Anonymous

As an update,

We were able to reproduce the issue in Revit 2019 that generates the warning, but not in Revit 2018.

is it possible that you can you try the same in Revit 2018 (updated)?

Please let me know if this works for you.

Regards,

Re: Revit 2019 Export to NWC issues with coordination models

Anonymous — Mon, 23 Jul 2018 14:56:04 GMT

Everything works fine in Revit 2018 (Version 2018.3.1.2).

I am still able to export nwc files after importing a Navisworks coordination model.

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Mon, 23 Jul 2018 14:59:05 GMT

Hi @Anonymous

Thanks for confirming!

So this issue occurs only in Revit 2019.0.1, is that correct?

Thanks,

Re: Revit 2019 Export to NWC issues with coordination models

Anonymous — Mon, 23 Jul 2018 15:08:21 GMT

Correct.

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Mon, 23 Jul 2018 17:52:53 GMT

@Anonymous

As an update, the development team has replicated the issue in R2019, not in R2018 and in the process of identifying what has changed in the Navisworks Revit exporter compared to the earlier version.

Regards,

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Tue, 24 Jul 2018 14:37:54 GMT

Hi @Anonymous

An update from the process of identifying what changed in the Navisworks Revit exporter compared to the earlier version:

The error is more in tune with an initialization problem and the Navis Core Engine has not been updated since Revit 2018 was released. We are still investigating if this could be the version or there is something else causing this behavior. I will share any further update.

I appreciate your patience while the testing is ongoing.

Regards,

Re: Revit 2019 Export to NWC issues with coordination models

rudermann — Tue, 24 Jul 2018 20:14:12 GMT

I am having the same exact problem.

I think it is safe to assume that there won't be a fix before my coordination meeting tomorrow 🙂

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Wed, 25 Jul 2018 21:31:03 GMT

Hi @Anonymous and @rudermann

While this issue is still under investigation by the development team, please try the below workaround for exporting, and let me know if this helps:

unload all Coordination Model (Navisworks) links
export
save and quit Revit
restart Revit and re-open the file
reload

Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!

Regards,

Re: Revit 2019 Export to NWC issues with coordination models

zpruitt.Harper — Mon, 05 Nov 2018 21:39:23 GMT

I am experiencing this issue, is there any update?

Re: Revit 2019 Export to NWC issues with coordination models

wmcameron — Thu, 15 Nov 2018 14:35:59 GMT

I am having these problems as well. Please advise as to when we can expect a solution.

I was able to export only when I completely removed the coordination model.

Re: Revit 2019 Export to NWC issues with coordination models

MILLERJEFF2473 — Tue, 11 Dec 2018 16:19:56 GMT

This is still an issue. Please provide an update as to the status of the resolution. Thanks!

Re: Revit 2019 Export to NWC issues with coordination models

Viveka_CD — Wed, 19 Dec 2018 20:01:26 GMT

Hi @MILLERJEFF2473

This has been fixed in Revit 2019 and tested and it resolves all issues

Install latest updated exporter from this link: https://www.autodesk.co.uk/products/navisworks/autodesk-navisworks-nwc-export-utility

Please let me know if this helps with your issue. Looking forward to your reply!

Regards,

Re: Revit 2019 Export to NWC issues with coordination models

zpruitt.Harper — Thu, 20 Dec 2018 14:11:40 GMT

I can confirm that I am now able to export a nwc with a coordination model loaded in, the nwc exporter removes your coordination model from the new nwc.