topic Re: 3D dwfs's from Revit creating multiple copies of linked files. in Revit Architecture Forum

3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Mon, 30 Jul 2018 16:47:18 GMT

Anybody have any idea why when exporting to a 3D DWF from Revit I get multiple instances of the other linked Revit models included the file?

Re: 3D dwfs's from Revit creating multiple copies of linked files.

ToanDN — Mon, 30 Jul 2018 20:19:48 GMT

Do you have phases or design options?

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Tue, 31 Jul 2018 08:01:21 GMT

Yes, have design option.

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Viveka_CD — Tue, 31 Jul 2018 08:24:23 GMT

Hi @Anonymous

Can you try an audit and purge and see if the issue occurs again?

I look forward to hearing from you!

Regards,

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Tue, 31 Jul 2018 08:55:30 GMT

Hi, no that didn't work. Trying to remove the design options now as mentioned above.

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Viveka_CD — Tue, 31 Jul 2018 09:02:56 GMT

Hi @Anonymous

Sure, please try and let me know or else you are welcome to share a file to test on our end.

Looking forward to hearing from you!

Regards,

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Tue, 31 Jul 2018 09:28:32 GMT

Removing all the design options from both files didn't resolve the issue. Yes, you're welcome to look at the files, where can I send them? Thanks

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Viveka_CD — Tue, 31 Jul 2018 13:23:24 GMT

Hi @Anonymous

I've shared a private upload folder with you.

Please upload your journals, Revit files and other files we need for diagnosis using the collector extractor folder I've uploaded here. Let me know if you have any questions.

Please see article: Revit - Collecting and sending diagnostic data to Autodesk Technical Support

Let me know if you have any questions and when you are done with the uploading.

Regards,

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Wed, 01 Aug 2018 08:09:36 GMT

Hi, I've copied the journal files etc into the shared folder but I don't seem to be able to copy my Revit files to the same folder?

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Viveka_CD — Thu, 02 Aug 2018 19:11:45 GMT

Hi @Anonymous

I've changed permissions, can you please try uploading again?

Thanks,

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Fri, 03 Aug 2018 08:16:51 GMT

Thanks, have uploaded the Revit files.

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Viveka_CD — Fri, 03 Aug 2018 14:55:06 GMT

Hi @Anonymous

Thanks for uploading!

I received your files. Can you also share a screencast so it will help me reproduce your issue with the exact same steps and file a problem report to investigate further?

Thanks again for your response!

Regards,

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Fri, 10 Aug 2018 08:58:09 GMT

Hi Viveka.

Here is a link to the screencast also.

https://autode.sk/2AVO2mE

Thanks

Steve

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Viveka_CD — Sat, 11 Aug 2018 22:08:26 GMT

Hi @Anonymous

I'm unable to view the screencast, can you send me a link through screencast.com

Regards,

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Wed, 15 Aug 2018 10:23:09 GMT

Hi @Viveka_CD I've given you access to the screencast hopefully you'll be able to see it.

Thanks Steve

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Viveka_CD — Fri, 31 Aug 2018 16:21:34 GMT

Hi @Anonymous

Its been a while, so I'm sharing an update with you:

The issue is in progress and development is looking at your files. They have requested for another screencast since the one you've shared isn't clear. You'll have to fix the red border before you start recording (particularly if you've got multiple monitors)

Regards,

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Tue, 11 Sep 2018 10:29:08 GMT

Hi Viveka_CD

I've posted a 2nd recording of the screencast. Hopeful this will be ok.

Thanks

Steve

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Viveka_CD — Tue, 11 Sep 2018 19:33:30 GMT

Hi @Anonymous

Thanks for posting! I'll take a look and let you know.

Regards,

Re: 3D dwfs's from Revit creating multiple copies of linked files.

Anonymous — Tue, 02 Oct 2018 10:02:18 GMT

Hi Viveka_CD

Any progress with this?

Thanks