topic Re: Model on ACC is greyed out for team member in Revit Architecture Forum https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13049421#M11868 <P>Hi,</P> <P>&nbsp;</P> <P>Have you tried this suggestions?</P> <P><A href="https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Workshared-cloud-model-grayed-out-on-Revit-home.html" target="_blank">https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Workshared-cloud-model-grayed-out-on-Revit-home.html</A>&nbsp;</P> Fri, 27 Sep 2024 09:45:01 GMT edwin.prakoso 2024-09-27T09:45:01Z Model on ACC is greyed out for team member https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13049291#M11867 <P>Hello<BR />I have a problem where one team member can't access a model on ACC. The model is greyed out when trying to open it. She has the same setup and access as everybody else in the team. Anyone knows what could cause this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="eklundrickard_0-1727427071084.png" style="width: 600px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1415057i394021790B40689C/image-size/medium?v=v2&amp;px=400" role="button" title="eklundrickard_0-1727427071084.png" alt="eklundrickard_0-1727427071084.png" /></span></P><P>&nbsp;</P> Fri, 27 Sep 2024 08:51:00 GMT https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13049291#M11867 eklund.rickard 2024-09-27T08:51:00Z Re: Model on ACC is greyed out for team member https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13049421#M11868 <P>Hi,</P> <P>&nbsp;</P> <P>Have you tried this suggestions?</P> <P><A href="https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Workshared-cloud-model-grayed-out-on-Revit-home.html" target="_blank">https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Workshared-cloud-model-grayed-out-on-Revit-home.html</A>&nbsp;</P> Fri, 27 Sep 2024 09:45:01 GMT https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13049421#M11868 edwin.prakoso 2024-09-27T09:45:01Z Re: Model on ACC is greyed out for team member https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13049434#M11869 <P>Hello<BR />Thank you for your response! Yes I have. Didn't do any difference though.</P> Fri, 27 Sep 2024 09:49:43 GMT https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13049434#M11869 eklund.rickard 2024-09-27T09:49:43Z Re: Model on ACC is greyed out for team member https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13050156#M11870 <P><A href="https://help.autodesk.com/view/solutions/?caas=caas/guidedtroubleshooting/csp/5fkHsBi7cNc3LtuVMmsURZ.html" target="_blank">https://help.autodesk.com/view/solutions/?caas=caas/guidedtroubleshooting/csp/5fkHsBi7cNc3LtuVMmsURZ.html</A></P><P>&nbsp;</P> Fri, 27 Sep 2024 14:36:11 GMT https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13050156#M11870 barthbradley 2024-09-27T14:36:11Z Re: Model on ACC is greyed out for team member https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13050664#M11871 <P>Have you tried clearing the Collaboration Cache for their PC?</P> Fri, 27 Sep 2024 18:32:41 GMT https://forums.autodesk.com/t5/revit-architecture-forum/model-on-acc-is-greyed-out-for-team-member/m-p/13050664#M11871 SteveKStafford 2024-09-27T18:32:41Z