topic Re: Slow and Delayed Revit in Revit API Forum

Slow and Delayed Revit

20086170 — Mon, 30 Nov 2020 17:27:42 GMT

Hi all, I purchased a new Asus Rog Zephyrus Gaming Notebook (specs attached) relatively recently and im having terrible problems with it. Basically all my commands are delayed and just very slow in general on the autodesk software i use (navisworks, formit and revit). My home screen is also very slow however i sent it back to the manufacturer for repair and they stated that it was a software issue as it passed all the tests they ran. i will attach examples of both of these. Any help would be greatly appreciated as this laptop was not cheap.

Re: Slow and Delayed Revit

joshua.lumley — Tue, 01 Dec 2020 05:39:09 GMT

Install Intel(R) Extreme Tuning Utility and set the turbo boost to max.

I don't think your turbo boost is on. When running AutoDesk products on a laptop the cooling fans should be very audible.

Cheers,

Joshua.

Re: Slow and Delayed Revit

joshua.lumley — Tue, 01 Dec 2020 05:58:36 GMT

Sorry in your case it will be 'AMD Ryzen™ Master Utility for Overclocking Control'.

I had the same experience as you refurbisher's & resellers often 'hobble' the machine to put less stress on parts and run out the warranty.

Re: Slow and Delayed Revit

20086170 — Tue, 01 Dec 2020 09:09:35 GMT

Hi Joshua,

When i download the AMD ryzen master it says it does not support my current processor. Any idea?

Re: Slow and Delayed Revit

Anonymous — Tue, 01 Dec 2020 09:18:42 GMT

Hei @20086170

Maybe you do not use your external graphic card for Revit?

You can check this in your graphic card settings and e.g. use it always and not the internal graphic card.

Re: Slow and Delayed Revit

joshua.lumley — Tue, 01 Dec 2020 09:22:51 GMT

Find something that is that does support it. Something is preventing your system from using the available resources it is like owning a sports car that is perfectly fine except it's always stuck in 2nd gear.

Re: Slow and Delayed Revit

Anonymous — Tue, 01 Dec 2020 09:27:30 GMT

@20086170

Check these settings (sorry for German, go to the nView Desktop Manager):

Re: Slow and Delayed Revit

20086170 — Tue, 01 Dec 2020 10:42:12 GMT

Hi Diana,

This was the first thing i tried as asus had mentioned it on my repair sheet but there is still no difference unfortunately ☹️

Re: Slow and Delayed Revit

20086170 — Tue, 01 Dec 2020 12:01:54 GMT

I downloaded Amd Radeon Software and turned on the boost. After restart things were working good until i opened up revit and navisworks. Now it back to the same slow and delayed response again.

Re: Slow and Delayed Revit

Anonymous — Tue, 01 Dec 2020 12:21:05 GMT

Hei @20086170

maybe some things I would also check:

- Task Manager processes

- Do you use the 64 bit version of Revit?

- If yes, maybe switch to 32 bit, check it if its the same

- If you use 32bit, install 64 bit and check if its the same

Maybe some of the ideas give you a hint where the problem comes from

Re: Slow and Delayed Revit

joshua.lumley — Tue, 01 Dec 2020 18:23:12 GMT

Is hardware acceleration turned on under options?

Re: Slow and Delayed Revit

20086170 — Tue, 01 Dec 2020 19:13:45 GMT

I had it turned on until this morning when a lecturer of mine said to turn it off and see it there was any change. unfortunately there was not.

Re: Slow and Delayed Revit

joshua.lumley — Tue, 01 Dec 2020 19:17:34 GMT

Out of interested when you open Navisworks do you audibly hear the laptop getting louder? (this is what should happen).
Also a benchmark with Valley and get an FPS average, that way you can eliminate the graphics card.

Re: Slow and Delayed Revit

20086170 — Tue, 01 Dec 2020 20:43:10 GMT

So when i open navisworks the laptop does not get louder at all. I also just used the valley benchmark to test my fps and when i ran it on basic the fps was all 2 and 3, didn't move over 5 fps once. Then when i tried to run it on extreme the program would not respond. So is my graphics card the problem then?

Re: Slow and Delayed Revit

joshua.lumley — Tue, 01 Dec 2020 20:48:44 GMT

Most definitely you should be getting around 60 fps and higher.
The good news is that we've isolated the problem to the graphics card. Have you tried plugging in an external screen? and turning off the internal screen.

Re: Slow and Delayed Revit

20086170 — Tue, 01 Dec 2020 22:17:57 GMT

The only external screen i have is a TV, would that be okay? and what would up be looking for? just the delay on the external screen too

Re: Slow and Delayed Revit

joshua.lumley — Tue, 01 Dec 2020 23:39:58 GMT

Do it to see if it does something different, external screens could be more directly connected to the GPU. diana_sc post above is the one to follow. Make sure both external and internal screens are using the nvidia graphics card and not the motherboard's graphics chip.

Re: Slow and Delayed Revit

20086170 — Fri, 04 Dec 2020 19:11:04 GMT

Hi @joshua.lumley ,

Apologies for the late reply been busy these past few days. I tried the benchmark valley today when I first turned on my computer. It is usually responsive for the first few minutes when I turn it on. I got around 30 fps. Then it went slow and delayed again and I recorded another benchmark (see attached). I just hooked my computer up to another computer and used it as a monitor and I still got the same delay and lag. Correct me if im wrong but this would mean its a graphics card problem for definite?

Re: Slow and Delayed Revit

joshua.lumley — Fri, 04 Dec 2020 20:28:30 GMT

Yes it's your graphics card, there is some sort of temperature throttling going on, it is fast at first until the temperature increases then it throttles back because the cooling fans are not kicking in. I just did a benchmark on a 1050ti (on high settings (the default)) and I am getting an average of 85fps. Your card is more powerful and should getting >100ftp on average. And it should be loud (depending on the quality) but over 40 decibels.

Re: Slow and Delayed Revit

20086170 — Fri, 04 Dec 2020 21:08:54 GMT

Yeah thats grand, I suppose i may get back in touch with the manufacturer, thanks very much for all your help. Its greatly appreciated