topic Re: Mirror Ball Display Error in ReCap Forum

Mirror Ball Display Error

subs — Tue, 26 Jun 2018 17:56:31 GMT

Found a small bug.

Mirror ball display does not update when visible scans are adjusted. I had 10 scans out of forty visible, turned on Mirror Ball display and those 10 displayed. Started turning on other scans and no Mirror Ball display updates. I had to exit the program with all the scans on, then they all displayed when I got back in.

I'd be fine with all the MB's displaying regardless of what is visible. I'm sure having only visible layers displayed makes sense sometimes too. Either display them all or update the display based on what's visible.

Thx.

Latest version, yada, yada.

Re: Mirror Ball Display Error

anil_mistry — Tue, 10 Jul 2018 18:40:53 GMT

Hi @subs,

Please try to delete "Temporary Cache Files" folder under support folder and then lunch your project again. Let me know if this helps.

Thank you and have a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Mirror Ball Display Error

subs — Tue, 10 Jul 2018 19:05:52 GMT

However, if I get out of Recap and back in the Mirror Balls are fine. So just the act of relauching clears it up. It's a display bug in session issue. Hide/Unhide scans, then switching on MBs will not reflect the scans currently visible.

Though like I said, low priority on the scheme of things. Just an annoyance bug.

Re: Mirror Ball Display Error

anil_mistry — Wed, 11 Jul 2018 16:20:13 GMT

Hi @subs,

Thank you for your reply and great feedback. Please let me know if you have any other questions or concerns.

Thank you and have a great day!

Re: Mirror Ball Display Error

robertovalentino — Tue, 04 May 2021 14:49:02 GMT

Anyone still having this issue?
I just cleaned up my PC and installed ReCap 2022 but somehow on some projects I still can not see the mirror balls. My client says he can see everything just perfect.
Might it be a video-card issue?
I am puzzled
deleting the ca

Re: Mirror Ball Display Error

yan.fu — Fri, 07 May 2021 07:46:00 GMT

hi @robertovalentino ,

Please check if your mirror ball show option is accidently turned off. If it is off, you can toggle it on.

https://knowledge.autodesk.com/support/recap/learn-explore/caas/CloudHelp/cloudhelp/2017/ENU/Reality-Capture/files/GUID-CB9FF5D9-BDE8-4555-8D8F-D1D3CDD9519A-htm.html

Best,

Yan

Re: Mirror Ball Display Error

jperkis — Tue, 07 Sep 2021 14:10:38 GMT

I am having the same issue and yes, my mirror balls is turned on.