topic Re: ReCap Subscription is not working. in ReCap Forum

ReCap Subscription is not working.

Anonymous — Wed, 25 Jul 2018 17:57:36 GMT

Hello, please make sure your tool will recognize my subscription soon. Me paid, me angry. Thanks

jayson.sterba — Wed, 25 Jul 2018 18:00:05 GMT

hi @Anonymous,

Thank you for participating in our online community.

can you please provide a little more information?

What isn't working about it?

Were you able to download Recap PRO and sign in?

Thank you.

Anonymous — Wed, 25 Jul 2018 18:00:38 GMT

Hi, thanks for feedback. I am talking with Autodesk support yet, so I will just thank you again and wish a nice day! Karol

jayson.sterba — Thu, 26 Jul 2018 15:22:56 GMT

Hi @Anonymous,

I am just checking in to see if you were able to get help with this issue yesterday.

Thank you and have a great day!