topic Re: Recap crashing when adding new scan position to registered project W Oct. Up in ReCap Forum

Recap crashing when adding new scan position to registered project W Oct. Update

Anonymous — Wed, 27 Nov 2019 02:51:40 GMT

I cannot add a scan position to a project that is already registered. As soon as I try to add it with 3 points the program crashes. I am using Recap Pro with the latest October 2019 service pack. Please help!

Re: Recap crashing when adding new scan position to registered project W Oct. Up

yan.fu — Wed, 27 Nov 2019 05:24:18 GMT

Hi @Anonymous ,

Does the crash happen for every project or it only happens to some specific project?

Do you have a CER ID so that I can look into the crash report for this issue?

Thanks,

Yan

Re: Recap crashing when adding new scan position to registered project W Oct. Up

Anonymous — Mon, 02 Dec 2019 10:41:01 GMT

Every project that I want to add set-ups to when there is more than one scan in a bundle of set-ups I am adding to a previously registered bundle of set-ups.

As a background, I am using a BLK360 in the field with Recap mobile.