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    <title>topic Re: Recap don´t Import E57 Files in ReCap Forum</title>
    <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10406951#M2943</link>
    <description>&lt;P&gt;Hi&amp;nbsp;@Anonymous&amp;nbsp;,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you for reporting this issue. I just sent you a request for permission for the files you shared.&lt;/P&gt;
&lt;P&gt;Once we get the sample files, we will take a look at the cause of the import failure.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;Yan&lt;/P&gt;</description>
    <pubDate>Mon, 21 Jun 2021 07:12:45 GMT</pubDate>
    <dc:creator>yan.fu</dc:creator>
    <dc:date>2021-06-21T07:12:45Z</dc:date>
    <item>
      <title>Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10402425#M2941</link>
      <description>&lt;P&gt;I made a cloud point using Scene and exported it in format E57 to use it on Recap. When I try to upload the files at first I can susceccfully chose the files but then when I press import files It go back to the choose files screem and don´t say anything.&lt;/P&gt;&lt;P&gt;happened with 2 different cloud points&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;here are the files that I can´t import&lt;/P&gt;&lt;P&gt;&lt;A href="https://drive.google.com/drive/folders/11gAC1jKwT09jL7db-MlplwKrpHEY8HYw?usp=sharing" target="_blank"&gt;https://drive.google.com/drive/folders/11gAC1jKwT09jL7db-MlplwKrpHEY8HYw?usp=sharing&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please help.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Jun 2021 20:36:48 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10402425#M2941</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-06-18T20:36:48Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10403140#M2942</link>
      <description>&lt;P&gt;Good day&amp;nbsp;@Anonymous&amp;nbsp;&lt;/P&gt;&lt;P&gt;I was having the very similar issue at first, but once I selected the .e57 files to import and then it started to process after a while; sure much longer that .las file format for sure.&lt;/P&gt;&lt;P&gt;I will try your link over the weekend to see if I have any luck, and provide you feed back.&lt;/P&gt;</description>
      <pubDate>Sat, 19 Jun 2021 06:40:24 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10403140#M2942</guid>
      <dc:creator>jeffrey.s.barrero</dc:creator>
      <dc:date>2021-06-19T06:40:24Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10406951#M2943</link>
      <description>&lt;P&gt;Hi&amp;nbsp;@Anonymous&amp;nbsp;,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you for reporting this issue. I just sent you a request for permission for the files you shared.&lt;/P&gt;
&lt;P&gt;Once we get the sample files, we will take a look at the cause of the import failure.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;Yan&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 07:12:45 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10406951#M2943</guid>
      <dc:creator>yan.fu</dc:creator>
      <dc:date>2021-06-21T07:12:45Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10407023#M2944</link>
      <description>&lt;P&gt;Hi Marcos,&lt;BR /&gt;I get same as you.&lt;BR /&gt;At the bottom of the window, ReCap says "6 files selected for import", but nothing happens, no error dialogues.&lt;BR /&gt;I also tried opening them in CloudCompare. I got "An error occurred while loading 'Pacifico': the third-party library in charge of saving/loading the file has thrown an exception". No idea what that means.&lt;BR /&gt;Dave&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 07:44:38 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10407023#M2944</guid>
      <dc:creator>Pointdump</dc:creator>
      <dc:date>2021-06-21T07:44:38Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10411105#M2945</link>
      <description>&lt;P&gt;I shared the files, I hope you can fix the problem&lt;/P&gt;</description>
      <pubDate>Tue, 22 Jun 2021 13:09:27 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10411105#M2945</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-06-22T13:09:27Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10411351#M2946</link>
      <description>&lt;P&gt;Good day&amp;nbsp;@Anonymous&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am getting the same thing as&amp;nbsp;&lt;a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/564312"&gt;@Pointdump&lt;/a&gt;&amp;nbsp;, and that is rather strange because I have been able to process .e57 file format. Is there a possibility of the method in which the scan data was processed?&lt;/P&gt;&lt;P&gt;Do you know what software was used to processed data?&lt;/P&gt;&lt;P&gt;Thank you&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 22 Jun 2021 14:30:19 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10411351#M2946</guid>
      <dc:creator>jeffrey.s.barrero</dc:creator>
      <dc:date>2021-06-22T14:30:19Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10411395#M2947</link>
      <description>&lt;P&gt;my problem is not the time I need to process but that the program don´t process them at all&lt;/P&gt;</description>
      <pubDate>Tue, 22 Jun 2021 14:44:51 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10411395#M2947</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-06-22T14:44:51Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10411972#M2948</link>
      <description>&lt;P&gt;the program used to process the data was Scene&lt;/P&gt;</description>
      <pubDate>Tue, 22 Jun 2021 18:28:06 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10411972#M2948</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-06-22T18:28:06Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10412334#M2949</link>
      <description>&lt;P&gt;ReCap got an exception throw when trying to open this file, same result as what you see in CloudCompare.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;How is the e57 file created? It may have some extra field that is not supported by general e57 reader.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 22 Jun 2021 20:40:31 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/10412334#M2949</guid>
      <dc:creator>yan.fu</dc:creator>
      <dc:date>2021-06-22T20:40:31Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11308508#M2950</link>
      <description>&lt;P&gt;Ah, so a year later and still no solution? I have the same issue. please help!&lt;/P&gt;</description>
      <pubDate>Wed, 20 Jul 2022 11:33:36 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11308508#M2950</guid>
      <dc:creator>JacobWD6GWV</dc:creator>
      <dc:date>2022-07-20T11:33:36Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11310200#M2951</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;The problem seems to happen only to some specific e57 file.&lt;/P&gt;
&lt;P&gt;Can you help to upload the file so we can try to reproduce it on our side?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Klarinda&lt;/P&gt;</description>
      <pubDate>Wed, 20 Jul 2022 23:54:43 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11310200#M2951</guid>
      <dc:creator>klarinda.gunadi.widjanarko</dc:creator>
      <dc:date>2022-07-20T23:54:43Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11325761#M2952</link>
      <description>&lt;P&gt;I have the same problem, please help.&lt;/P&gt;&lt;P&gt;Here is the problem file:&lt;/P&gt;&lt;P&gt;&lt;A href="http://www.uschovna.cz/zasilka/ARTKYX2N9HFJX822-NYN" target="_blank" rel="noopener"&gt;www.uschovna.cz/zasilka/ARTKYX2N9HFJX822-NYN&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 28 Jul 2022 12:31:17 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11325761#M2952</guid>
      <dc:creator>lukas_v</dc:creator>
      <dc:date>2022-07-28T12:31:17Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11327315#M2953</link>
      <description>&lt;P&gt;Hi Lukas, thanks for the sample file, I am able to reproduce the issue.&lt;/P&gt;
&lt;P&gt;We will need some time to investigate.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Btw one question, how is the e57 file created?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 29 Jul 2022 01:41:09 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11327315#M2953</guid>
      <dc:creator>klarinda.gunadi.widjanarko</dc:creator>
      <dc:date>2022-07-29T01:41:09Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11352556#M2954</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/960521"&gt;@lukas_v&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We checked the e57 file is corrupted, the header file is empty.&lt;/P&gt;
&lt;P&gt;May I know how is the e57 file is created? What software do you use to create / view the e57 file?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Klarinda&lt;/P&gt;</description>
      <pubDate>Thu, 11 Aug 2022 00:16:45 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11352556#M2954</guid>
      <dc:creator>klarinda.gunadi.widjanarko</dc:creator>
      <dc:date>2022-08-11T00:16:45Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11366334#M2955</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/960521"&gt;@lukas_v&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We did more investigation on the test file and we find that it is missing both header and XML section.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Based on &lt;A href="https://www.ri.cmu.edu/pub_files/2011/1/2011-huber-e57-v3.pdf" target="_blank" rel="noopener"&gt;E57 standard&lt;/A&gt;, e57 file needs to have header and XML section. Without this, it is impossible to read e57 scan structure because&amp;nbsp;the XML section contains the hierarchical tree structure of the binary data​.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;May I know how did you regenerate the e57 file and is it possible to regenerate the file again?&lt;/P&gt;</description>
      <pubDate>Thu, 18 Aug 2022 08:39:35 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11366334#M2955</guid>
      <dc:creator>klarinda.gunadi.widjanarko</dc:creator>
      <dc:date>2022-08-18T08:39:35Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11366551#M2956</link>
      <description>&lt;P&gt;I got the file from our external surveyor, I don't know how he created it, apparently he made some mistake. Now I got this file again and it works now.&lt;BR /&gt;It would be good if ReCap somehow pointed out the e57 error and just took a step back.&lt;/P&gt;</description>
      <pubDate>Thu, 18 Aug 2022 10:36:11 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11366551#M2956</guid>
      <dc:creator>lukas_v</dc:creator>
      <dc:date>2022-08-18T10:36:11Z</dc:date>
    </item>
    <item>
      <title>Re: Recap don´t Import E57 Files</title>
      <link>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11366609#M2957</link>
      <description>&lt;P&gt;Thanks &lt;a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/960521"&gt;@lukas_v&lt;/a&gt;&amp;nbsp;for the confirmation.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;gt;&amp;nbsp;&lt;SPAN&gt;It would be good if ReCap somehow pointed out the e57 error and just took a step back.&lt;/SPAN&gt;&lt;/P&gt;
&lt;DIV class="custom-add-tag"&gt;
&lt;DIV class="lia-panel lia-panel-standard MessageTagsTaplet Chrome lia-component-message-view-widget-tags"&gt;
&lt;DIV class="lia-decoration-border"&gt;
&lt;DIV class="lia-decoration-border-top"&gt;
&lt;DIV&gt;Yes, that's a great tip. We will try to implement this.&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;Thanks,&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;Klarinda&lt;/DIV&gt;
&lt;/DIV&gt;
&lt;/DIV&gt;
&lt;/DIV&gt;
&lt;/DIV&gt;</description>
      <pubDate>Thu, 18 Aug 2022 11:17:39 GMT</pubDate>
      <guid>https://forums.autodesk.com/t5/recap-forum/recap-don-t-import-e57-files/m-p/11366609#M2957</guid>
      <dc:creator>klarinda.gunadi.widjanarko</dc:creator>
      <dc:date>2022-08-18T11:17:39Z</dc:date>
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