https://forums.autodesk.com/t5/recap-forum/import-scans-not-progressing/m-p/14008188#M24140 <P>Hi All,<BR /><BR />I'm trying to import scans into an existing project, but the imports are not progressing. I'm not getting error messages, just no progress. I started importing last night, and this morning, they are still only a few percent complete.<BR /><BR />I've tried restarting my machine, creating a new project, checking disk space etc, reinstalling Recap, importing previously successful scans but nothing seems to work.&nbsp;<BR /><BR />The image below shows progress after a few minutes - which is the same progress after many hours.<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="gerrardhickson_0-1770419165169.png" style="width: 400px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1616918i7F41C5C797C3AD5D/image-size/medium?v=v2&amp;px=400" role="button" title="gerrardhickson_0-1770419165169.png" alt="gerrardhickson_0-1770419165169.png" /></span></P><P>&nbsp;</P><P>Recap Version 26.1.1.221</P><P>&nbsp;</P><P>Any suggestions?</P> Fri, 06 Feb 2026 23:07:36 GMT gerrardhickson 2026-02-06T23:07:36Z https://forums.autodesk.com/t5/recap-forum/import-scans-not-progressing/m-p/14008188#M24140 <P>Hi All,<BR /><BR />I'm trying to import scans into an existing project, but the imports are not progressing. I'm not getting error messages, just no progress. I started importing last night, and this morning, they are still only a few percent complete.<BR /><BR />I've tried restarting my machine, creating a new project, checking disk space etc, reinstalling Recap, importing previously successful scans but nothing seems to work.&nbsp;<BR /><BR />The image below shows progress after a few minutes - which is the same progress after many hours.<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="gerrardhickson_0-1770419165169.png" style="width: 400px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1616918i7F41C5C797C3AD5D/image-size/medium?v=v2&amp;px=400" role="button" title="gerrardhickson_0-1770419165169.png" alt="gerrardhickson_0-1770419165169.png" /></span></P><P>&nbsp;</P><P>Recap Version 26.1.1.221</P><P>&nbsp;</P><P>Any suggestions?</P> Fri, 06 Feb 2026 23:07:36 GMT https://forums.autodesk.com/t5/recap-forum/import-scans-not-progressing/m-p/14008188#M24140 gerrardhickson 2026-02-06T23:07:36Z https://forums.autodesk.com/t5/recap-forum/import-scans-not-progressing/m-p/14009505#M24141 <P>Strangely, I tried it again and it worked.&nbsp;<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Sun, 08 Feb 2026 21:32:46 GMT https://forums.autodesk.com/t5/recap-forum/import-scans-not-progressing/m-p/14009505#M24141 gerrardhickson 2026-02-08T21:32:46Z