topic Re: ReCap keeps crashing on 'index scans' in ReCap Forum

ReCap keeps crashing on 'index scans'

borisEJYFM — Mon, 01 Sep 2025 09:22:28 GMT

Using ReCap Pro v 24.0,I do the following:

I create a new project
Import point cloud
I enter the project name and specify the folder.
I select a .pts file
I can import it
After import I press `index scans`
ReCap crashes

This is so mega annoying, I have no clue where to start debugging.

I have a RTX 3090FE video card and 32Gb ram. Im using Windows 11 pro.

When I set decimation to 100mm, the scan works, but the file becomes unusable as there is no accuracy....

The .pts files are between 192.000 and 510.000 KB in size.

Re: ReCap keeps crashing on 'index scans'

tilo_pfliegner — Mon, 01 Sep 2025 09:46:20 GMT

Maybe you are able to get these pts files in some other, more optimized format like e57 or las/laz? You can also try to convert from pts to e57 or las/laz yourself using free tools like CloudCompare or lastools and try again.

Re: ReCap keeps crashing on 'index scans'

borisEJYFM — Mon, 01 Sep 2025 20:12:20 GMT

Thank you for your reply. I tried CloudCompare, opened the .pts file and saved it as e57 file. I then open it in ReCap, set decimation to 10 and It will index, this works. However, only a small part of my pts file is 'there' / visible. This is very strange.....

When I open the e57 file in CloudCompare, the whole scan is visible.

Re: ReCap keeps crashing on 'index scans'

tilo_pfliegner — Tue, 02 Sep 2025 07:27:57 GMT

You probably can't attach the e57 here, but if you send it to me some other way, I can take a look at it.

Re: ReCap keeps crashing on 'index scans'

barmanr — Wed, 03 Sep 2025 02:08:42 GMT

Hi @borisEJYFM ,

Would you able to share the PTS file directly with us? If Yes, I will PM you a private one-drive link for sharing.

Thanking You.

Warmest Regards,