topic Re: How do I edit a 3D model made from pictures in ReCap Pro? in ReCap Forum

How do I edit a 3D model made from pictures in ReCap Pro?

Anonymous — Thu, 26 Oct 2017 17:58:59 GMT

I can generate the 3D Model in ReCap Pro, but I can not figure out how to edit it at all.

When I try and use ReCap Photo, it says I do not have enough Cloud Credits!

Re: How do I edit a 3D model made from pictures in ReCap Pro?

anil_mistry — Thu, 26 Oct 2017 19:44:28 GMT

Hi @Anonymous,

Thank you for participating in our Community! Are you using ReCap Photo for student (EDU) version?

Thank you and have a great day!

Re: How do I edit a 3D model made from pictures in ReCap Pro?

Anonymous — Thu, 26 Oct 2017 19:52:16 GMT

I'm sorry I can't give you a very good answer. I know our ReCap Pro download was from the Educational Community site.

All I can see for the ReCap Photo is that the one that opens from my desktop icon is Product version: 18.0.0.56 (this is the one that says I do not have any cloud credits).

When I see my 3D model in ReCap Pro, which looks like it is web-based, I can not edit it either.

I hope that helps.

Re: How do I edit a 3D model made from pictures in ReCap Pro?

anil_mistry — Fri, 27 Oct 2017 13:39:25 GMT

Hi @Anonymous,

You can't edit Photo to 3D project in ReCap Web, you have to either use ReCap Pro (desktop version) or ReCap Photo to edit your model.

Let me know if this helps.

Thank you and have a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: How do I edit a 3D model made from pictures in ReCap Pro?

anil_mistry — Tue, 31 Oct 2017 13:55:57 GMT

Hi @Anonymous,

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: How do I edit a 3D model made from pictures in ReCap Pro?

critesh — Wed, 01 Nov 2017 14:18:17 GMT

Hello @Anonymous,

Please tryout our new release of ReCap Photo, now it supports Educational License.

You can follow below two approach to get the latest version.

1. You can install the update via Autodesk Desktop App OR

2. Download and Install ReCap Photo update version 18.1.0.18 from the this link or from Autodesk Desktop App.

Thanks,

Ritesh

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: How do I edit a 3D model made from pictures in ReCap Pro?

anil_mistry — Thu, 02 Nov 2017 14:11:54 GMT

Hi @Anonymous,

I'm just checking in to see if you need more help with this. Did the suggestion that @critesh and I provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: How do I edit a 3D model made from pictures in ReCap Pro?

Anonymous — Thu, 02 Nov 2017 20:20:40 GMT

Sorry for the late reply. I was finally able to check in to things again, and it works!

Thank you to everyone who helped!

Re: How do I edit a 3D model made from pictures in ReCap Pro?

anil_mistry — Thu, 02 Nov 2017 20:34:34 GMT

Hi @Anonymous,

Thank you for your reply and I am glad to hear that the issue is now resolved. Please, let us know if you have any other questions or concern.

Thank you and have a great day!