topic ReCap error while loading ptx in ReCap Forum

ReCap error while loading ptx

Anonymous — Tue, 31 Oct 2017 07:10:05 GMT

Hello,

I'm testing ReCap and found an issue while trying to load .ptx file.

After selecting the file and the loading parameters (tried different configuration of these) when i move on to the next screen right before indexing i encouter error (to be seen in attachments).

Scans are made using Z+F 5010X scanner and registration is done in in Z+F Controll using targets + plane 2 plane.

Did anyone else had simmilar issue and have a solution to this one ?

Re: ReCap error while loading ptx

anil_mistry — Tue, 31 Oct 2017 13:41:09 GMT

Hi @Anonymous,

Thank you for participating in our Community! Would you be able to export this file into different format like PTS or PTG and try to import again.

Thank you and have a great day!

Re: ReCap error while loading ptx

anil_mistry — Wed, 01 Nov 2017 14:29:30 GMT

Hi @Anonymous,

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: ReCap error while loading ptx

anil_mistry — Thu, 02 Nov 2017 14:05:53 GMT

Hi @Anonymous,

I am checking back to see if one of the great posts in this thread helped you with your question. If so, please take a moment to reward the poster or posters with a Kudos and select the Accept as Solution button on those posts that helped.

Thank you and have a great day!