topic Re: About ReCap Pro 2-for-1 offer in ReCap Forum

About ReCap Pro 2-for-1 offer

JimC323 — Tue, 14 Nov 2017 03:31:28 GMT

I've noted that, for a limited time (until 12/01/17) Autodesk is offering a two-year ReCap Pro subscription for the usual one-year price. That seems like an attractive deal to me.

However, I have these questions for Autodesk Marketing:

(1) I currently have a Recap Pro subscription which doesn't expire until the end of September, 2018. So, if I were to take advantage of this offer, would doing so extend my subscription to the end of September, 2020?

(2) I'm currently considering whether it makes sense for me to buy a subscription to Autodesk's AEC Collection, at an annual subscription cost of $2690. ReCap Pro is included in the Collection, along with 25 other Autodesk apps and services. That's also a very attractive deal. If I were to buy that subscription, how, if at all, would it affect my present ReCap Pro subscription? Or, how would it affect the present ReCap Pro subscription extended for two additional years in the case that I take advantage of the 2-for-1 offer?

(3) On the flip side, would the price of subscribing to the AEC Collection be affected in any way by whatever unexpired ReCap Pro subscription I might have at the time I start my subscription to the Collection?

Re: About ReCap Pro 2-for-1 offer

Anonymous — Tue, 14 Nov 2017 12:30:52 GMT

Hi Jim,

Where did you see this offer please?

Re: About ReCap Pro 2-for-1 offer

anil_mistry — Tue, 14 Nov 2017 15:56:20 GMT

Hi @JimC323,

Thank you for participating in our Community! I have forwarded this to our marketing/product team and someone from team should be able to answer these questions.

Thank you and have a great day!

Re: About ReCap Pro 2-for-1 offer

annie.phan — Tue, 14 Nov 2017 23:19:36 GMT

Hi Jim,

Thank you for your continued interest in ReCap and your interest in the AEC Collection.

To answer your questions, any additional purchase of ReCap or the AEC Collection would not affect your current agreement at all, they are totally separate and would run concurrently until the expiration dates.

A new purchase of ReCap would run the same day you purchase it and would appear as a second seat in your account. For example, if you purchase ReCap today with the 2-year promotional offer, the expiration for this new seat would end 11/14/2019.

Unfortunately, we're not able to isolate ReCap from within the AEC Collection for a discount. You could possibly contact the reseller to get a refund on your current license.

Let us know if you'd like to connect with someone on the AEC Collections sales team or if there's anything else we can help you with.

Thank you!

Annie

Re: About ReCap Pro 2-for-1 offer

anil_mistry — Wed, 15 Nov 2017 15:18:17 GMT

Hi @JimC323,

I'm just checking in to see if you need more help with this. Did @annie.phan reply answer your questions? Let us know if you need additional assistance.

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: About ReCap Pro 2-for-1 offer

anil_mistry — Thu, 16 Nov 2017 16:04:45 GMT

Hi @JimC323,

I am checking back to see if one of the great posts in this thread helped you with your question. If so, please take a moment to reward the poster or posters with a Kudos and select the Accept as Solution button on those posts that helped.

Thank you and have a great day!

Re: About ReCap Pro 2-for-1 offer

JimC323 — Fri, 17 Nov 2017 20:48:33 GMT

I saw the offer within the ReCap Pro app -- There was a little window that appeared when I first started up the app.