topic Re: Fatal error while transferring project data from iPad to desktop in ReCap Forum

Fatal error while transferring project data from iPad to desktop

Anonymous — Sat, 06 Jan 2018 10:23:48 GMT

I have an important 50 scan BLK360 project registred with Recap Pro Mobile on my iPad. The transfer progress bar is shown as usual and when 20-30 % has been done Recap Pro desktop crashes.

There has been no problems transferring data from other projects. The only difference with this one was that BLK360 got a system error while scanning new / transferring previous. After reboot everything was fine except those two scans were missing from the Recap Pro Mobile scan list.

Any ideas how to get the project data from the iPad to desktop?

Re: Fatal error while transferring project data from iPad to desktop

Anonymous — Mon, 08 Jan 2018 13:28:04 GMT

Installed Recap Pro to another PC and managed to transfer Project data from the iPad

Re: Fatal error while transferring project data from iPad to desktop

anil_mistry — Mon, 08 Jan 2018 14:54:34 GMT

Hi @Anonymous,

Thank you for your reply and I am glad to hear that the issue is now resolved. Please, let us know if you have any other questions or concerns.

Thank you and have a great day!