topic Re: Unable to find Recap Photo file to download in ReCap Forum

Unable to find Recap Photo file to download

gvanderheide — Wed, 10 Jan 2018 13:15:15 GMT

I've downloaded and installed the commercial Recap Pro software, but I cannot find the Recap Photo software to download. Did I miss a step in the installation of Recap Pro? From everything that I know, I think that it is included in the Recap Pro download. Any help on this would be greatly appreciated.

Re: Unable to find Recap Photo file to download

anil_mistry — Wed, 10 Jan 2018 14:03:29 GMT

Hi @gvanderheide,

Thank you for participating in our Community! I believe you have latest version of ReCap Pro which is 4.2.2.15. If you do then ReCap Photo is part of ReCap Pro install. Lunch ReCap Pro, click on new project then click on Photo to 3D. This will lunch ReCap Photo.

Please, let me know if this helps.

Thank you and have a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Unable to find Recap Photo file to download

gvanderheide — Wed, 10 Jan 2018 15:31:44 GMT

Thanks for your help. That's exactly what I was looking for.

Re: Unable to find Recap Photo file to download

Anonymous — Mon, 29 Jan 2018 00:58:56 GMT

I get lost after this step. I goes to a blank page where I press photo and then nothing happens. and says "Photo project creation is only available through the new ReCap Photo". so I press the link and it just goes directly to the main site for recap. Honestly this is the worst work-around to work with another software I've seen. What is the next step after that because this is really annoying.

Re: Unable to find Recap Photo file to download

devangshah — Mon, 29 Jan 2018 02:29:09 GMT

Hello,

ReCap Photo installs with ReCap. It has a separate desktop icon which can be used to launch it separately.

Please ensure that you have the latest ReCap Photo. The updates can be installed via Desktop App or from the following pages (in this order):

1. https://knowledge.autodesk.com/support/recap/downloads/caas/downloads/content/important-update-for-autodesk-recap-photo-v-180056.html

2. https://knowledge.autodesk.com/support/recap/downloads/caas/downloads/content/autodesk-recap-photo-update-v18208-for-v181018.html

Do let us know in case of any issues.

Regards,

Devang

Re: Unable to find Recap Photo file to download

anil_mistry — Mon, 29 Jan 2018 15:12:46 GMT

Hi @Anonymous,

I'm just checking in to see if you need more help with this. Did the suggestion that @devangshah provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.