topic Re: Autodesk support email in Previous Version Support Forum

Autodesk support email

rodrigoramosmoraes — Fri, 26 May 2023 16:06:54 GMT

I need the Autodesk support email to request a reset of an activation key for Autocad 2013 LT.

The link for opening a ticket via the portal is not working.

Re: Autodesk support email

Anonymous — Fri, 26 May 2023 17:00:36 GMT

there is no direct email

you can contact support here: https://www.autodesk.com/support/contact-support

Re: Autodesk support email

paullimapa — Fri, 26 May 2023 17:06:41 GMT

you can always try to locate a local reseller and ask them for assistance in getting in touch with Autodesk:

Partner Locator | Locate an Autodesk Reseller | Autodesk

Re: Autodesk support email

paullimapa — Fri, 26 May 2023 17:09:37 GMT

end of activation for older versions announced awhile back:

End Of Activation For Autodesk Versions 2011-2014 | Applied Software, GRAITEC Group (asti.com)

Re: Autodesk support email

rodrigoramosmoraes — Mon, 29 May 2023 11:31:58 GMT

Dear, I can not use the provided link.

I had already tried to use it before opening this theme.

See the attached error that occurs.

Re: Autodesk support email

AviYosovitz2101 — Mon, 05 Jan 2026 10:03:01 GMT

Re: Autodesk support email

mohd_furkan — Sat, 25 Apr 2026 07:33:26 GMT

Dear Autodesk Support Team,

I am writing to escalate an existing support case regarding an issue with Autodesk Revit that remains unresolved.

Case Details:

Case Number: 25827188
Registered Email: mohd.furkan@grunerinfra.com

Despite raising the case earlier, the issue is still pending and is significantly impacting our ongoing project work and productivity. We have not yet received a satisfactory resolution or clear timeline for closure.

We request you to kindly:

Prioritize this case on an urgent basis
Assign a technical expert to review and resolve the issue
Provide an estimated resolution timeline
Arrange a callback or remote session if required for faster troubleshooting

Your prompt attention to this matter would be highly appreciated, as the delay is affecting our operational efficiency.

Please feel free to contact me at your convenience for any additional information or clarification.

Looking forward to your quick response.

Thanks & Regards,
Mohd Furkan
IT Department
Gruner Renewable Energy
M: +91-8595952617, 8595953584
Email: mohd.furkan@grunerinfra.com