topic Re: Give my back my access to my perpetually licensed ACA 2008 in Previous Version Support Forum

Give my back my access to my perpetually licensed ACA 2008

sampowell — Sun, 12 Jan 2020 15:28:16 GMT

Autodesk has done something to my computer to keep me from using my ACA 2008 program, which I own. How do I get access now?

Re: Give my back my access to my perpetually licensed ACA 2008

RobDraw — Sun, 12 Jan 2020 15:37:55 GMT

Autodesk did nothing to your computer. 2008 has not been updated for a long time. The only thing that Autodesk has done is stop generating authorization codes. You're out of luck getting it activated by traditional methods.

Re: Give my back my access to my perpetually licensed ACA 2008

sampowell — Sun, 12 Jan 2020 19:46:07 GMT

I had used the program recently, then I happened to connect to the internet before I open the program the last time. So, what "non-traditional" method can I use?

Re: Give my back my access to my perpetually licensed ACA 2008

RobDraw — Sun, 12 Jan 2020 19:55:53 GMT

I have not heard of any "nontraditional" methods being successful but if any do work no one is coming here and announcing that they have been successful other than a couple users saying that they got a new code by contacting Autodesk directly.

Good luck!

Re: Give my back my access to my perpetually licensed ACA 2008

sampowell — Sun, 12 Jan 2020 19:59:17 GMT

Rob, do you have a number or email for contacting Autodesk directly? I have tried unsuccessfully. And, thank you for your help.

Re: Give my back my access to my perpetually licensed ACA 2008

RobDraw — Sun, 12 Jan 2020 20:24:44 GMT

I do not.

You're welcome.

Re: Give my back my access to my perpetually licensed ACA 2008

pendean — Mon, 13 Jan 2020 14:13:09 GMT

AutoCAD/ACA2008 is not supported in Win10, which means Autodesk is not interested ever in helping with any issue, it also means you don't get a phone number to call them since you are out of support (aka help) options http://autode.sk/1IY4C2X

You can call a reseller in your area if you need that, here is how to find one https://www.autodesk.com/partners/locate-a-reseller

Win10 has been breaking older software licenses as patches and updates get installed: why? who knows, no one here works for Microsoft. But... Autodesk did eliminate the reauthorizing of 2010 and older software as of August 31 2019, read all about it here https://knowledge.autodesk.com/support/autocad/learn-explore/caas/simplecontent/content/previous-version-support-change.html

There is nothing you can do about it today. If you still have your old Win7/XP PC somewhere and all works well, hang on to it for as long as it will last, then figure out a new option if you are unable to join Autodesk Subscription for newer software.

If you find Autodesk software subscriptions too expensive, there are many other CAD packages out there with no subscription options (initial cost may still be comparably high) that you can go get and use right now.

HTH

Re: Give my back my access to my perpetually licensed ACA 2008

Anonymous — Mon, 27 Jan 2020 19:56:51 GMT

Yea, this is CRAP. I BOUGHT my software. I'm not asking for support on it, I just want to activate it and BE ABLE TO USE WHAT I PAID FOR!!!!!

Re: Give my back my access to my perpetually licensed ACA 2008

pendean — Mon, 27 Jan 2020 22:26:10 GMT

Tell Autodesk all about it, no one here is Autodesk, no one here can help you with that issue.