topic Problem with drafting in PowerShape Forum

Problem with drafting

Anonymous — Thu, 13 Apr 2017 05:37:58 GMT

Hello All,

when I have close the model and I made some changes next time, and I want to update the drawing with these changes - new items are included in drawing and I can't remove them - even with add/remove items and update drawing.

Best regards,

Nikola

Bulgaria

Re: Problem with drafting

jon.hunwick — Thu, 13 Apr 2017 06:48:25 GMT

Could you please send a sample model, plus a simple macro that reproduces the problem via the support desk, so that development can figure out what's happening?

Thanks

Re: Problem with drafting

Anonymous — Thu, 13 Apr 2017 07:43:35 GMT

Hello Mr.Hunwick,

thank you for the answer.

I have saved this part and I have deleted all drawings except No40 - just to see where is the problem.

Could you give me a link or a e-mail to this "support desk" to send the part ?

I'm a full licensed user of your products.

This problem exist from a years ago.

Best regards,

Nikola

Re: Problem with drafting

jitendra.chaudhari — Thu, 13 Apr 2017 08:44:19 GMT

Hi @Anonymous,

Thanks for contacting the Autodesk Community Forum.

You can log Technical Support Support case from your Autodesk Account. Please refer the following link for further step by step guidelines for logging a support case-

https://knowledge.autodesk.com/customer-service/account-management/subscription-management/support-options/web-support/submit-view-cases

Please raise a Support case and attach the model data. If data size exceeds 10 Mb then please you use the your A360 drive for sharing the data -

https://a360.autodesk.com/drive/

You can also any other third party (e.g. box.com, dropbox.com)data uploading utility if any using and share the link to download data at our end.

You can raise a technical support case from Autodesk Knowledge Network as well. Please refer the screencast link- http://autode.sk/2o9C3WU

You can also contact to you nearest re-seller and forward the model data to them. They can also raise a case on behalf of you.

Please fell free to contact us if you need any help for raising a support case.

Thank you for your time and co-operation.

Re: Problem with drafting

Anonymous — Thu, 13 Apr 2017 10:25:45 GMT

Hello,

thank you for your comment

Unfortunately your link doesn't work : Page Not Found This page may have been moved or deleted.

Seems that here, have not engineer who can help me in this forum - just transmit me over here 🙂

By the way, I have this problems from years and seems will continue to have it.

Best regards,

Nikola

Re: Problem with drafting

jitendra.chaudhari — Tue, 18 Apr 2017 07:26:42 GMT

Hi @nicola.kolev,

Thanks for contacting the Autodesk Community Forum. I am sorry for the inconvenience faced by you while submitting the support case.

Sorry there was typo in last links.. Please ignore the last links ans can retry with followings links for submitting the support case?

You can log Technical Support Support case from your Autodesk Account. Please refer the following link for further step by step guidelines for logging a support case-

Submitting & Viewing Support Requests

Please raise a Support case and attach the model data. If data size exceeds 10 Mb then please you use the your A360 drive for sharing the data -

A360 :- Sign up

A360 :- Sign-in

You can also any other third party (e.g. box.com, dropbox.com)data uploading utility if any using and share the link to download data at our end.

You can raise a technical support case from Autodesk Knowledge Network as well. Please refer to this screencast.

You can also contact to you nearest re-seller and forward the model data to them. They can also raise a case on behalf of you.

Please fell free to contact us if you need any help for raising a support case.

If you have still issue, please feel free to contact us me on Skype:

Skype: j.s.chaudhari

If you still face any issue with while submitting the case please send a private massage to me (just type - jitendra.chaudhari in 'send-to' taband you can see my contact in drop-down) from forum and supply the data (using ant third party data services that you are currently using)and our Autodesk Contact details- CSN and email ID, so that I can raise a support case on behalf of you for your query in PowerShape drafting.

Thank you for your time and co-operation.

Re: Problem with drafting

a1moldmaker — Wed, 10 May 2017 19:04:47 GMT

most likely it is levels that have been added

while in modify use the levels manager to turn off levels that don't relate to drawing

Re: Problem with drafting

Nikola_Kolev — Thu, 11 May 2017 05:08:02 GMT

Your opinion should be joke ?

If you can't say something smart, better don't do it.

😄

Re: Problem with drafting

a1moldmaker — Thu, 11 May 2017 10:26:07 GMT

i am going to assume there is a language barrier here considering your response is very rude and disrespectful.

when someone offers help or guidance it should be taken with gratitude as they did not have to bother with you in the first place.

with that said,

here is what i am talking about

this is a drawing i opening after a few hours of work....note many things that don't make sense are visible

this drawing shows the modify view open with the level manager open (filter set to used)

as you can see there are several levels turned on....(should only be 2 levels on)

and here you can see that the only level still on are the ones that pertain to this drawing view

this same procedure would need to be done to the other 2 views

if this still doesn't make sense then i will record a video of it to better illustrate how to fix this issue

Re: Problem with drafting

Nikola_Kolev — Thu, 11 May 2017 10:30:52 GMT

you're right - pls accept my apologize !

your suggestion was one of first which I have tried.

by the way - thank you for your help.

even autodesk engineers didn't find right solution for this problem ....

in my opinion is a bug 🙂

if you think that my English is bad - we can continue to speak in Bulgarian ? - this is joke 🙂

Re: Problem with drafting

a1moldmaker — Thu, 11 May 2017 10:35:54 GMT

Jon, please see below for the issue and the work around

it happens to all drawings (except limited view, not sure why this is exempt)