topic Re: the last operation caused an internal error in PowerShape standard on startu in PowerShape Forum

the last operation caused an internal error in PowerShape standard on startup

csaragaglia — Thu, 20 Sep 2018 21:52:51 GMT

Every time I start PowerShape, I get that error. I've logged in as admin, deleted ALL the _models, even deleted and recreated the MASTER MODEL. Once I am in, I can open a new model without any error. So my thought was to do that, delete the MASTER MODEL, and save the non error model as the MASTER. Nope, same error message. If I was able to keep the software open, it really wouldn't be an issue, but with a restricted number of licenses, I am repeatedly closing and reopening the software, only to see that message pop up 2 to 3 times while the software loads. Any ideas forum?

Re: the last operation caused an internal error in PowerShape standard on startu

csaragaglia — Thu, 20 Sep 2018 21:54:29 GMT

Sorry, running PowerShape 2019.1.1.19136, on a windows 64 bit system.

Re: the last operation caused an internal error in PowerShape standard on startu

suryakant.nirala — Fri, 21 Sep 2018 09:04:19 GMT

Hi @csaragaglia

Thank you for placing your query on Autodesk Community.

As I understand: When PowerShape is opened, the pop-up displayes the warning message "The last operation caused an internal error in Autodesk PowerShape".

To remove the warning pop-up, do the following:

Remove the parts and shareddb folders from the path: C:\Users\Public\Documents\Autodesk
Unzip the attached Autodesk.rar folder.
Copy parts and shareddb folders.
Paste the folders at path: C:\Users\Public\Documents\Autodesk
Launch PowerShape.

Please accept the solution button if my post fully solves your issue or reply with additional details if the problem persists.

Re: the last operation caused an internal error in PowerShape standard on startu

csaragaglia — Fri, 21 Sep 2018 12:06:46 GMT

Suryakant, thank you, I'll try it. Can you send a zip instead of a rar. I can't open rar.

Re: the last operation caused an internal error in PowerShape standard on startu

suryakant.nirala — Fri, 21 Sep 2018 12:21:45 GMT

Hi @csaragaglia

Please click on the below link to download Autodesk.zip file.

https://a360.co/2xsTj0W

Re: the last operation caused an internal error in PowerShape standard on startu

csaragaglia — Fri, 21 Sep 2018 12:29:43 GMT

Thank you @suryakant.nirala

I've tried to follow your path, I have no "documents" folder in the

C:\Users\Public\Documents\Autodesk

I have a public documents, but there is no autodesk folder in there. See attached screen shot. Running windows 7.

Re: the last operation caused an internal error in PowerShape standard on startu

csaragaglia — Fri, 21 Sep 2018 12:38:06 GMT

@suryakant.nirala, I do have a Delcam folder in the public documents folder with the parts, and shareddb folders. Is that the one?

Re: the last operation caused an internal error in PowerShape standard on startu

suryakant.nirala — Mon, 24 Sep 2018 04:05:09 GMT

Hi @csaragaglia

In your attached snapshot,

1. Open C:\Users\Public\Public Documents\Autodesk

Note:- If you don't have Autodesk Folder in above location

2. Open C:\Users\Public\Public Documents\Delcam

Follow the steps to overcome the warning message.

Please accept the solution button if my post fully solves your issue or reply with additional details if the problem persists.

Re: the last operation caused an internal error in PowerShape standard on startu

csaragaglia — Mon, 24 Sep 2018 12:14:30 GMT

@suryakant.nirala, THANK YOU!

Worked like a charm!