topic Re: Navisworks 2016 (Freedom and Simulate) Display Issue in Navisworks Forum

Navisworks 2016 (Freedom and Simulate) Display Issue

TrevorFreeman7268 — Thu, 11 Jun 2015 22:28:58 GMT

We are experiencing a weird display issue with NAvisworks.

When we dock or undock the Poperties window the graphics go temporarily pixelated in th emain display.

They reset once you move the pointer around and the screen regens.

We have updated our Firepro W4100 drivers to the latest and stil have the same issues.

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

dbobetsky — Fri, 12 Jun 2015 19:11:33 GMT

I am having similar issues with Navisworks Manage, but it is basically unusable. I have uninstalled and reinstalled the software. the viewcube and the nav bar are unrecognizable, and the nav bar doesn't work at all.The view cube is basically exploded. If i try to use it, the drawing turns into millions of unrecognizable pixels. Without moving the display, you can notice that I have multi-colored trusses, ductwork and equipment. Does anyone have any suggestions? I don't have these issues with Navis Manage 2015....This is frustrating!!

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Lance.Coffey — Wed, 01 Jul 2015 22:49:41 GMT

I am not seeing this behavior on my system, when working with the sample files (e.g. enviro-dome.nwd). Do you also see this issue when working in the sample files (i.e. is it specific to the files you were working in)?

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

TrevorFreeman7268 — Thu, 02 Jul 2015 15:39:34 GMT

The .nwd sample files seem to be OK. However the cad files and .nwf files are still showing the garbled display when turning the properties window on and off.

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

dbobetsky — Thu, 02 Jul 2015 17:10:21 GMT

The view cube is all exploded looking even when I just open Navisworks without a drawing. It doesn't matter what file I open. All files are fine in 2015 navisworks manage. They are also fine in 2016 Navisworks Simulate.....It doesn't make sense. I have reinstalled already, but may have to do a clean uninstall. Not sure....

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Lance.Coffey — Thu, 02 Jul 2015 23:28:41 GMT

@dbobetsky, here’s an article with information on the clean uninstall process:

How to cleanly uninstall Navisworks 2016

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

dbobetsky — Mon, 06 Jul 2015 13:50:59 GMT

thank you. I'll give this a try.

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Lance.Coffey — Mon, 06 Jul 2015 18:29:07 GMT

@TrevorFreeman
I tested the Gatehouse.dwg sample file on my system and I'm not seeing the issue described. Here is a video showing the steps I went through:

Can you reply with a video showing the display issue with this same file?

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

dbobetsky — Mon, 06 Jul 2015 19:01:31 GMT

I'm afraid I don't know how to post a video. It is asking for a URL...do i need to post it to youtube or something first?

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Lance.Coffey — Mon, 06 Jul 2015 20:10:22 GMT

There are many ways to provide a video (YouTube is one).

If you want to embed a video like I did, you would go to the Screencast page, download the utility, record the video, upload as a video for "Everyone" and then you will have a URL to paste.

More information on using this Autodesk service is available in the following article:

How to use Autodesk Screencast to document a support issue

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

dbobetsky — Fri, 10 Jul 2015 12:53:48 GMT

our IT guy is out this week, and I don't have permission to install the screencast app to upload the video. At anyrate, if you just look at my posted image you can see what my Navis looks like. All you need to look at really is the view cube and the navigation bar. that is what I see when I first open Navisworks without a file opened. they both look exploded. the nav bar doesn't work at all.When I click on the view cube to spin it..even very slowly, the view cube itself looks worse and any model I have open becomes millions of pixels...Maybe my first step, when our IT guy returns, is a clean uninstall and then a reinstall of Navisworks...I'll let you know if that works.For now I am staying on 2015

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Lance.Coffey — Mon, 13 Jul 2015 16:41:04 GMT

I agree that the screenshot is enough to convey the issue you are seeing with the view cube within Navisworks.

If a clean uninstall/reinstall doesn’t clear the issue, it would be good to check the MS .NET Framework

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

dbobetsky — Fri, 17 Jul 2015 17:05:56 GMT

did a clean install and it still looks the same...pretty aggravated .....

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Patrick_Aps_9121 — Mon, 20 Jul 2015 08:48:54 GMT

Check your display options: deselect all hardware acceleration and DirectX and OpenGL versions.
Close and restart Navisworks.
See if it works.If it does, select only the oldest DirectX version.
Close and restart Navisworks.
If that works, DEselect the oldest Direct X version and select the one above

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

TrevorFreeman7268 — Fri, 31 Jul 2015 15:05:08 GMT

Sorry for the slow reply been on summer holidays.

This worked thank you.

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

dbobetsky — Wed, 05 Aug 2015 13:03:08 GMT

THANK YOU!! All I did was turn off Hardware Acceleration and it is all good.

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Anonymous — Tue, 20 Oct 2015 13:36:21 GMT

This solution also works for BIM 360 Glue.

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Anonymous — Fri, 09 Sep 2016 18:34:57 GMT

Thanks! this worked for me as well.

Re: Navisworks 2016 (Freedom and Simulate) Display Issue

Anonymous — Wed, 22 Apr 2020 05:13:58 GMT

Thanks