topic Navisworks Manage 2019 clipping box issue in Navisworks Forum

Navisworks Manage 2019 clipping box issue

Anonymous — Wed, 25 Jul 2018 13:29:23 GMT

I'm having a issue when using clipping box over point cloud data in Navisworks Manage 2019, more precisely my point cloud data is not cut exactly by clipping box edges some points still visible outside it. Please check pictures. I want to mention that I have this problem only on my workstation equipped with AMD GPU, the other one with Nvidia GPU is working well . Any advice how to fix this?

Point cloud data not get a clear section by clipping box on AMD GPU Clear cut by clipping box on Nvidia GPU.

Re: Navisworks Manage 2019 clipping box issue

Anonymous — Mon, 30 Jul 2018 08:30:59 GMT

My system configuration:

Laptop Asus GL702Z
GPU AMD RX 580, CPU AMD Ryzen 7 1700
Operating System Windows 10 64bit
Driver version installed: Radeon Software Adrenalin Edition 18.5.1
RAM 32 GB
OS installed on SSD Samsung EVO 970 512GB

Re: Navisworks Manage 2019 clipping box issue

eric.zhang305 — Tue, 31 Jul 2018 14:53:22 GMT

Hello @Anonymous, try this setting.

Update to the latest video driver here.
Right-click the desktop and choose "Configure Switchable Graphics." If this is not available, try choosing "Catalyst Control Panel" and then click the "Power" tab on the left and then "Switchable Graphics."
If Navisworks is in the list, select the "High Performance" option for it. If it is not in the list, use the Browse button to manually select the Autodesk Navisworks file.
Click Apply.

Let me know if this works for you.

Re: Navisworks Manage 2019 clipping box issue

Anonymous — Wed, 01 Aug 2018 06:38:11 GMT

Dear Eric

I have the latest video driver installed, and my laptop have only 1 GPU so "Switchable Graphics" option is not available.

Re: Navisworks Manage 2019 clipping box issue

eric.zhang305 — Wed, 01 Aug 2018 13:18:39 GMT

Thank you for the information. Can you check if your Hardware Acceleration for Navisworks is checked?

In Navisworks
Click the Logo on the top left
options
Interface
Click Display
Graphics System
Check Hardware Acceleration

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Navisworks Manage 2019 clipping box issue

eric.zhang305 — Fri, 03 Aug 2018 19:39:17 GMT

I am checking back to see if my post helped you with your problem. Please add a post with how you decide to proceed and your results so other Community members may benefit.
Please hit the Accept as Solution button if a post or posts solves your issue or answers your question.

Re: Navisworks Manage 2019 clipping box issue

Anonymous — Tue, 07 Aug 2018 18:52:49 GMT

Yes with hardware acceleration enabled i have this issue. Without hardware acceleration clipping box is working ok, but any pan / zoom is very very slow due to heavy point cloud size and working like that is impossible.

Re: Navisworks Manage 2019 clipping box issue

eric.zhang305 — Wed, 08 Aug 2018 15:39:04 GMT

Does your computer allow you to right click and go into your graphics card settings? Can you see if this option is similar to what you can try?