topic Re: Meshmixer not able to be opened in Meshmixer Forum

Meshmixer not able to be opened

hfcandrew — Mon, 25 Nov 2019 19:27:03 GMT

I've been using MM for a while on one of my Win10 computers, allof a sudden it won't open anymore. I get the attached below error report.

Not sure what this mean or why is suddenly started doing this.

Re: Meshmixer not able to be opened

Anonymous — Tue, 26 Nov 2019 08:38:27 GMT

Hmm. As you might know I'm on macOS...so this is pure guess...that said:

I can imagine two reasons:

Some process wrote corrupted files
A OS update changed something in your system's security settings

Things you might try concerning corrupted files (after each give MM another try):

- Delete all files in Documents/meshmixer/autosave

- Rename meshmixer.ini to something like "meshmixer_corr.ini" (you may want to keep it to compare it to a fresh one later on)

- If you added a part, stamp, stencil or shader material just before the issue occurred: Try to detect it in the libraries folders (Documents/meshmixer/libraries) and move it to some location outside Documents/meshmixer.

Concerning OS security settings you might try:

- Run Meshmixer as administrator (> right-click menu)

- Check your Documents directory if an application as Meshmixer has read/write permission to that folder.

- Move the whole meshmixer directory to a new location where you're sure that there's no read/write restrictions. As "meshmixer" isn't at the default path any more you should get a message on MM's start. Use the Redirect button to point to the new location of "meshmixer".

Re: Meshmixer not able to be opened

hfcandrew — Tue, 26 Nov 2019 18:37:34 GMT

I'll try that later this week when I get the chance, but I was just informed one of my staff uninstalled and then reinstalled MM. But that didn't work. And apparently windows10 is booting into some slightly different mode. But MM seems to be the only program affected.

Something strange going on, as usual thanks for the help, I'll keep you updated once I learn more. I have sent an error report to Autodesk and requested help but no response yet.

Re: Meshmixer not able to be opened

hfcandrew — Tue, 10 Dec 2019 21:18:45 GMT

I found the problem, the Windows 10 November update came with a forced driver update to certain nvidia graphic cards. (mine was a nvidia GTX 1060)

Turns out for some reason this made MM stop working.

Thanks Windows for your yearly untested updates for hell.

Re: Meshmixer not able to be opened

Anonymous — Mon, 01 Jun 2020 12:26:04 GMT

having similar issues.

If it is a windows update ,how do I get MM to open

Thanks

Re: Meshmixer not able to be opened

hfcandrew — Tue, 02 Jun 2020 02:15:55 GMT

I rolled back my windows update and permanently turned off all windows updates that affect graphics cards, and that did the trick.

Re: Meshmixer not able to be opened

Anonymous — Tue, 02 Jun 2020 20:41:32 GMT

Hi
Thanks.
Bit of a newb to this ,how do I “ rollback updates etc!”
Thanks

Re: Meshmixer not able to be opened

Anonymous — Tue, 02 Jun 2020 20:44:34 GMT

bit of a newb so could you explain “ rolling

back updates etc.

worried I”ll crash all banking systems etc in the world if I do this.

Am I worrying too much?

sorry to be a dummy

Thanks

Re: Meshmixer not able to be opened

hfcandrew — Wed, 03 Jun 2020 13:40:07 GMT

Rolling back the windows update only works if you are certain that is the cause. There are many different ways to do it, just google it.

Re: Meshmixer not able to be opened

Anonymous — Wed, 03 Jun 2020 15:36:30 GMT

will try.

I think it is the problem because our other laptop that hasn’t been updated seems fine with mm