topic Xgen interactive groom disappeared after using arnold renderer in Maya Shading, Lighting and Rendering Forum

Xgen interactive groom disappeared after using arnold renderer

aprilremcg — Mon, 29 Jun 2026 11:58:54 GMT

Hi, I was baking my hair cards that I made in XGen interactive groom using Arnold Renderer. It was working fine and then it came up with an error saying something like "illegal memory access" and stopped the render. I tried again and it did the same thing so I decided to reopen the file, but now all of my cards are gone. Is there a way to recover them?

I don't have autosaves or backups like I usually do 😞

Thanks.

Re: Xgen interactive groom disappeared after using arnold renderer

lauri_barnhart — Thu, 02 Jul 2026 14:24:38 GMT

Welcome to the community, @aprilremcg.

Thank you for posting your question in the community! Just following up to see if you managed to resolve your issue or if you are still experiencing the issue. If you still need assistance, please provide an update here. If you found a solution, please let us know how you resolved it.

Regards,

Re: Xgen interactive groom disappeared after using arnold renderer

aprilremcg — Thu, 02 Jul 2026 16:21:50 GMT

Hi, I wasn't able to recover an editable version of the descriptions, but they were still visible to Arnold so I was able to bake them. So it's all fine now, thanks.