topic Re: Arnold Renderer causing PC to freeze in Maya Shading, Lighting and Rendering Forum

Arnold Renderer causing PC to freeze

Anonymous — Wed, 09 Aug 2017 01:41:09 GMT

This issue has manifested itself randomly over the past couple days and I cannot find the issue.

All of a sudden, whenever rendering with the Arnold Live renderer, between a few seconds to a few minutes, my PC will freeze, and I have to hard reset it, there is no other way to regain control. This happens in both a old and a new project, with a few cubes or a dense scene. I've checked temps and load, and nothing looks out of the ordinary. I've noticed the CPU hitting 100% but that's fine normally, and memory never hits 100% load. Again, everything was working perfectly fine the other day, and now this suddenly starts happening basically every time I want to render anything.

Nothing bad is showing in the Event Viewer. Speccy is showing normal temps.

Fixes I've tried include:
- Updating to the most recent Maya 2017 patch
- Limiting the amount of cores Maya can use.
- Using other renderers. mtoa is the only one that causes this.

If anyone can help with the issue, please do!

Specs:

Windows 10

i7 4770K @ 3.5Gz

16GB DDR3 1866MHz RAM

GTX 1070 4GB

256gb SSD

1TB HDD

Re: Arnold Renderer causing PC to freeze

mspeer — Wed, 09 Aug 2017 11:02:57 GMT

Hi!

Please lower your threads used for rendering (to max. half of available cores or only "1") to make sure it is not related to system overload / overheating, ...

Re: Arnold Renderer causing PC to freeze

Anonymous — Thu, 10 Aug 2017 15:58:54 GMT

I've tried this, it does not work.

Re: Arnold Renderer causing PC to freeze

Anonymous — Thu, 10 Aug 2017 16:20:09 GMT

An update: I've bought a new PSU as my old one was on its way out regardless, and this did not fix the issue. Its either the CPU or the Motherboard, or its a software issue.

I made sure my CPU was not being used 100%, as this screenshot will prove, but the system still froze.

Re: Arnold Renderer causing PC to freeze

Anonymous — Fri, 11 Aug 2017 17:10:52 GMT

ISSUE FIXED! All I had to do was reinstall.. No idea why that fixed it..

Re: Arnold Renderer causing PC to freeze

Anonymous — Tue, 27 Feb 2018 11:54:16 GMT

Reinstalo what? Maya or Windows?

Re: Arnold Renderer causing PC to freeze

Anonymous — Tue, 27 Feb 2018 20:52:10 GMT

Reinstall the Maya software