topic Re: Right Click Menu glitching and driving me nuts in MacOS in Maya LT Forum

Right Click Menu glitching and driving me nuts in MacOS

Anonymous — Fri, 30 Nov 2018 14:39:08 GMT

So this is what happens during modeling. It's random and sometimes opens in sub menu level so you either have to release right click and start again or play the "follow the lines to the beginning" game.

I am able to reproduce right click glitching by selecting edges then pressing connect and after hitting enter pressing right mouse click. In 3 out of 10 I have a line going from mouse pointer to the last button I pressed in modeling toolkit. I have to deselect and right click again hoping it will be normal this time.

And what's with the fading menu effect?? It's insane how poorly this software runs on a mac.

Fresh scene, new scene, old scene doesn't matter.

Mac OS High Sierra 10.13.6 and 2017 27" iMac with 24GB ram and 570 GPU.

**video in slow motion.

With blurry UI, menus fade delay which simply hurts my eyes and feels like the whole system is lagging and stuff like this I don't think I will extend my subscription. Ridiculous.

I downloaded Blender out of curiosity and LOL free software runs like butter in comparison.

Here I am paying for this while modeling simple building causes frustration bonanza.

Hi @Anonymous your title 'Right Click Menu glitching and driving me nuts' was edited for clarity by @francesco.torchia

Re: Right Click Menu glitching and driving me nuts in MacOS

Anonymous — Fri, 30 Nov 2018 14:39:30 GMT

Here's the video of the glitch that I can replicate.

Again I'm slowing it down to make the line stay longer as in reality it goes from a quick flash to a longer appearance randomly.

****downloaded and installed 2018.5 and issue is still there.

*dunno if it matters but this two examples show that a "UV" option/selection appears every time it glitches.

Re: Right Click Menu glitching and driving me nuts in MacOS

Anonymous — Fri, 30 Nov 2018 14:39:55 GMT

I will add this here.

Check the delay on mouse rollovers and clicks...

Re: Right Click Menu glitching and driving me nuts in MacOS

francesco.torchia — Fri, 30 Nov 2018 14:40:28 GMT

Hi @Anonymous!

Thank you so much for uploading the screencasts!

Did you experience this issue on previous versions of Maya LT as well?

I will try to reproduce the issue locally now and be back to you as soon as I have an update.

Regards,

Re: Right Click Menu glitching and driving me nuts in MacOS

Anonymous — Fri, 30 Nov 2018 14:40:52 GMT

FIY, this happens in Maya 2018 as well and has been happening for years on MacOS now.

Re: Right Click Menu glitching and driving me nuts in MacOS

francesco.torchia — Fri, 30 Nov 2018 14:41:21 GMT

Hi @Anonymous and @Anonymous!

I was able to reproduce it locally.

I will report this issue to the Dev Team and be back to you as soon as I have an update.

Regards,

Re: Right Click Menu glitching and driving me nuts in MacOS

francesco.torchia — Fri, 30 Nov 2018 15:59:13 GMT

Hi @Anonymous and @Anonymous!

I have good news! The Dev Team was already aware of this behaviour and they are working on a fix which should be available soon.

Regards,

Re: Right Click Menu glitching and driving me nuts in MacOS

Anonymous — Tue, 01 Jan 2019 03:15:04 GMT

@francesco.torchia Hi, any news on this?

ETA on the fix?

You can't work like this.

Also how do I get a refund or partial refund since I AM UNABLE TO WORK as clicking menus makes stupid things happen.

Two months since I moved to mac and I'm using other 3D software while my subscription for maya is running.

How do you think I feel?

And happy New Year, wish all the people at autodesk to realize we are the ones that put food on their tables.

Re: Right Click Menu glitching and driving me nuts in MacOS

francesco.torchia — Wed, 02 Jan 2019 09:58:29 GMT

Hi @Anonymous!

I'm really sorry for this situation and I know how it feels.

Unfortunately I cannot give you a date yet, but I have created a support case for you to ask for a partial refund or a free extension of your subscription.

You will be contacted by one of my colleagues taking care of this topic.

Please let me know if there is anything else I can do for you.

Regards,

Re: Right Click Menu glitching and driving me nuts in MacOS

Anonymous — Wed, 16 Jan 2019 00:03:02 GMT

So my license was extended but not sure for what.

Just downloaded 2019LT and EXACTLY same issues are present.

Delayed menus (that green circle that's when I press mouse button. Just look how long it takes for menu to appear rofl), lag, artifacts and stupid transparency on the dropdowns that makes my eyes bleed.

I attached a clip form my session that lasted 30 seconds and off I am again to blender while AD is still holding my money hostage for product I can not use.

Re: Right Click Menu glitching and driving me nuts in MacOS

francesco.torchia — Wed, 16 Jan 2019 08:00:05 GMT

Hi @Anonymous!

Thanks for reporting this.

In Maya LT 2019 Release Notes, among the Fixed Issues, the following is listed:

Mac : Weird Marking Menu behavior Before Displaying MAYA-91763

According to the data I have (description of the behaviour, reproduction steps and screencasts), the issue you reported matches the one stated as fixed. But it might be something which is just similar.

I will try to reproduce the issue on my side using Maya LT 2019.

Regards,

Re: Right Click Menu glitching and driving me nuts in MacOS

Anonymous — Wed, 16 Jan 2019 11:33:49 GMT

You can see in last few seconds that right click makes marking menu go to “uv” one again instead of main. What about lag, ghosting and poor performance?

Re: Right Click Menu glitching and driving me nuts in MacOS

francesco.torchia — Thu, 17 Jan 2019 12:43:00 GMT

Hi @Anonymous!

I was able to reproduce the issue locally. The one which has been fixed was clearly a similar behaviour.

I will report it do the Dev Team immediately.

Regards,