topic Re: Maya 2016 Extension 2 Download Link in Maya Forum

Maya 2016 Extension 2 Download Link

Anonymous — Tue, 19 Apr 2016 03:25:18 GMT

Please advise where I gain access to Maya Extension 2, as I cannot locate it in my account anywhere. Extension 1 is still available in the Product Enhancements archive, but its no longer listed under the ECSU Updates & Add-ons section like it was in the past. In fact that the ECSU updates section for 2016 is now completely blank, when I'm pretty sure it was populated with data when I last downloaded Extension 1. The 2015 suite for example still has everything in its update section.

Re: Maya 2016 Extension 2 Download Link

Can-3DCG — Tue, 19 Apr 2016 06:26:49 GMT

I have exactly the same problem with my ECS maintenance subscription in my account!

Cheers,

Can

Re: Maya 2016 Extension 2 Download Link

Anonymous — Tue, 19 Apr 2016 13:11:58 GMT

The update is missing from my account too.

Re: Maya 2016 Extension 2 Download Link

Kranos_Orphydian — Tue, 19 Apr 2016 14:46:57 GMT

Same question

Re: Maya 2016 Extension 2 Download Link

buic — Tue, 19 Apr 2016 16:20:54 GMT

Try clicking on Downloads>Updates and Add-ons...

Does this work for you guys?

----

Steps to access Maya 2016 Extension 2 downloads

Log into the Autodesk Accounts portal at http://manage.autodesk.com

On the left hand side, click on the little Box icon which is “Products and Services” (Step 1)

Click on the “Products” submenu in the middle (Step 2)

Under the Products Listing, click on the Downloads link (Step 3)

Click on “Updates & Add-ons” (Step 4)

Click on the “Browser Download” next to the platform of Extension 2 you want to download

Start the installer after you finish downloading the Extensio

Re: Maya 2016 Extension 2 Download Link

Anonymous — Tue, 19 Apr 2016 16:25:37 GMT

Hi Buic, I followed your instructions, but i get a "There are no Updates or Add-ons for this product." message. Should we file a ticket with customer support?

Re: Maya 2016 Extension 2 Download Link

buic — Tue, 19 Apr 2016 16:32:32 GMT

Yes, go ahead file a support call. I'm trying to track this down on my side too.

Re: Maya 2016 Extension 2 Download Link

Can-3DCG — Tue, 19 Apr 2016 16:49:27 GMT

Hi buic,

allready done that what you described, tryed often this month,,, I had no luck.

I have sent a Ticket today with screenshots, like these posted in the first post.

But nothing happened yet and no response.

Cheers,

Can

Re: Maya 2016 Extension 2 Download Link

buic — Tue, 19 Apr 2016 17:24:55 GMT

Just a quick question. Are all 4 users reporting this issue here only see this problem with ECS?

Re: Maya 2016 Extension 2 Download Link

Anonymous — Tue, 19 Apr 2016 17:26:41 GMT

I have the Entertainment Creation Suite (Commercial).

Re: Maya 2016 Extension 2 Download Link

Anonymous — Tue, 19 Apr 2016 17:42:17 GMT

I also am unable to find a DL link in my ECS subs section.

thnx for any help

cheers

Re: Maya 2016 Extension 2 Download Link

Can-3DCG — Tue, 19 Apr 2016 17:49:16 GMT

I have ECS Ultimate commercial with active maintenance subscription.

Cheers,

Can

Re: Maya 2016 Extension 2 Download Link

buic — Tue, 19 Apr 2016 18:00:03 GMT

Ok, I'm hearing feedback that something missing on the back end unfortunately. In the meantime, while this gets sorted, feel free to send me a private email with you contact info (or if you have case ID#). I will ask someone to look into your specific cases right away.

Can-3DCG, someone is already looking into your account right now too.

Re: Maya 2016 Extension 2 Download Link

Can-3DCG — Tue, 19 Apr 2016 18:05:39 GMT

Thank you for having a look into this problem.

Cheers,

Can

Re: Maya 2016 Extension 2 Download Link

Anonymous — Tue, 19 Apr 2016 19:02:06 GMT

Hi I have an education license and I am having the same problem described above. I haven't been able to find the download link either. If there is a solution for it please let me know. My email is javiergonzalezdiaz@hotmail.co.uk . Thanks in advance guys and keep up the good work

Re: Maya 2016 Extension 2 Download Link

matthew.d — Tue, 19 Apr 2016 21:48:03 GMT

Hi @Anonymous,

Welcome to the community!

Extension 2 has not been released for educational users.

Re: Maya 2016 Extension 2 Download Link

Anonymous — Tue, 19 Apr 2016 21:52:28 GMT

That was a relief to know because I was going crazy. Any news when is it coming out for Education users? thanks

Re: Maya 2016 Extension 2 Download Link

lomarco — Tue, 19 Apr 2016 22:02:18 GMT

Same problem here with ECS Ultimate commercial with active subscription.

Alessandro Lomarco

Re: Maya 2016 Extension 2 Download Link

_sebastian_f — Tue, 19 Apr 2016 22:14:41 GMT

same problem with the suites since years...if it´s not ready just give us the individual downloads!

Re: Maya 2016 Extension 2 Download Link

Anonymous — Tue, 19 Apr 2016 23:22:09 GMT

@buic wrote:
Just a quick question. Are all 4 users reporting this issue here only see this problem with ECS?

It would seem so. I don't have any pure Maya licenses, so I can't access it via that route.