https://forums.autodesk.com/t5/maya-forum/maya-2023-education-licence-doesn-t-appear-on-my-account/m-p/11476830#M6001 <P>Have you received an email that your student ID has been verified?</P><P>I am also using Maya 2023 student version.<BR />First, open the Autodesk Desktop App. This software looks like this.<BR />help.autodesk.com/view/ADSKAPP/ENU/?guid=GUID-50441AA3-3F08-454E-8828-87206DB4019A</P><P>&nbsp;</P><P>The location is in v in the taskbar. Or use Windows key + s and type Autodesk Desktop App.<BR />Is there a Maya icon? If not, go to Access my complete list of products and services.<BR />Is there a section to install Maya? You should be able to download it from there.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GUID-F8783E26-DEB3-4A12-981A-E43A872DD661.png" style="width: 807px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1126253iE75C887A57E66776/image-size/large?v=v2&amp;px=999" role="button" title="GUID-F8783E26-DEB3-4A12-981A-E43A872DD661.png" alt="GUID-F8783E26-DEB3-4A12-981A-E43A872DD661.png" /></span></P> Wed, 12 Oct 2022 07:11:07 GMT amaterasu-qbb 2022-10-12T07:11:07Z https://forums.autodesk.com/t5/maya-forum/maya-2023-education-licence-doesn-t-appear-on-my-account/m-p/11474251#M6000 <P class=""><FONT face="arial black,avant garde" color="#993300"><STRONG>I NEED HELP. SUPPORT DOES NOT READ MY ISSUE AND JUST POSTS THE PAGE WHERE I CAN DOWNLOAD THE PRODUCTS. IT'S NOT WORKING THAT WAY AND UNIVERSITY ALREADY STARTED - I NEED ACCESS TO MAYA.</STRONG></FONT></P><P class="">&nbsp;</P><P class=""><FONT face="arial black,avant garde" color="#993300"><STRONG>I NEED HELP. SUPPORT DOES NOT READ MY ISSUE AND JUST POSTS THE PAGE WHERE I CAN DOWNLOAD THE PRODUCTS. IT'S NOT WORKING THAT WAY AND UNIVERSITY ALREADY STARTED - I NEED ACCESS TO MAYA.</STRONG></FONT></P><P class="">&nbsp;</P><P class=""><FONT face="arial black,avant garde" color="#993300"><STRONG>I NEED HELP. SUPPORT DOES NOT READ MY ISSUE AND JUST POSTS THE PAGE WHERE I CAN DOWNLOAD THE PRODUCTS. IT'S NOT WORKING THAT WAY AND UNIVERSITY ALREADY STARTED - I NEED ACCESS TO MAYA.</STRONG></FONT></P><P class="">&nbsp;</P><P class="">I used an Education Licence on my Autodesk Account to try Maya 2020 a few years back but uninstalled it after 2 days. Yesterday, i validated my Education Status again because i started to study 3D animation on a different university.<SPAN>&nbsp;</SPAN><U>So my account has a 2020 Licence for Maya, but i.e. not for Arnold.</U></P><P class="">When i now download and install Maya 2023, the licence for 2023 wont get added to my account.</P><P class="">&nbsp;</P><P class="">When i tried Arnold 2023 - it worked. (Arnold 2023 was added to my account and i got an email confirmation.)</P><P class="">&nbsp;</P><P class="">The problem is, that i already spent over 20 hours with e-mails and livechat to get support. But the Support won't accept the fact, that i already uninstalled and re-downloaded the program over and over again. All they do is sending me a link to the page where i can download Maya, and then they wonder why i don't get the licence. I found out, that the old licence has to be removed by hand but i told them over 15 times now and they just ignore that line.</P><P class="">&nbsp;</P><P class="">Is there anything i can do to get quick access? Can i delete my whole account, create a new one and can validate my education status again with my Student ID?</P><P class="">&nbsp;</P><P class=""><FONT face="arial black,avant garde" color="#993300"><STRONG>I NEED HELP. SUPPORT DOES NOT READ MY ISSUE AND JUST POSTS THE PAGE WHERE I CAN DOWNLOAD THE PRODUCTS. IT'S NOT WORKING THAT WAY AND UNIVERSITY ALREADY STARTED - I NEED ACCESS TO MAYA.</STRONG></FONT></P><P class="">&nbsp;</P><P class=""><FONT face="arial black,avant garde" color="#993300"><STRONG>I NEED HELP. SUPPORT DOES NOT READ MY ISSUE AND JUST POSTS THE PAGE WHERE I CAN DOWNLOAD THE PRODUCTS. IT'S NOT WORKING THAT WAY AND UNIVERSITY ALREADY STARTED - I NEED ACCESS TO MAYA.</STRONG></FONT></P><P class="">&nbsp;</P><P class=""><FONT face="arial black,avant garde" color="#993300"><STRONG>I NEED HELP. SUPPORT DOES NOT READ MY ISSUE AND JUST POSTS THE PAGE WHERE I CAN DOWNLOAD THE PRODUCTS. IT'S NOT WORKING THAT WAY AND UNIVERSITY ALREADY STARTED - I NEED ACCESS TO MAYA.</STRONG></FONT></P> Tue, 11 Oct 2022 06:20:21 GMT https://forums.autodesk.com/t5/maya-forum/maya-2023-education-licence-doesn-t-appear-on-my-account/m-p/11474251#M6000 d.garciiia 2022-10-11T06:20:21Z https://forums.autodesk.com/t5/maya-forum/maya-2023-education-licence-doesn-t-appear-on-my-account/m-p/11476830#M6001 <P>Have you received an email that your student ID has been verified?</P><P>I am also using Maya 2023 student version.<BR />First, open the Autodesk Desktop App. This software looks like this.<BR />help.autodesk.com/view/ADSKAPP/ENU/?guid=GUID-50441AA3-3F08-454E-8828-87206DB4019A</P><P>&nbsp;</P><P>The location is in v in the taskbar. Or use Windows key + s and type Autodesk Desktop App.<BR />Is there a Maya icon? If not, go to Access my complete list of products and services.<BR />Is there a section to install Maya? You should be able to download it from there.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GUID-F8783E26-DEB3-4A12-981A-E43A872DD661.png" style="width: 807px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1126253iE75C887A57E66776/image-size/large?v=v2&amp;px=999" role="button" title="GUID-F8783E26-DEB3-4A12-981A-E43A872DD661.png" alt="GUID-F8783E26-DEB3-4A12-981A-E43A872DD661.png" /></span></P> Wed, 12 Oct 2022 07:11:07 GMT https://forums.autodesk.com/t5/maya-forum/maya-2023-education-licence-doesn-t-appear-on-my-account/m-p/11476830#M6001 amaterasu-qbb 2022-10-12T07:11:07Z