topic Re: Maya 2017 Frequent Crashes plus files crashing in Maya Forum

Maya 2017 Frequent Crashes plus files crashing

adnanmg — Mon, 01 May 2017 23:05:17 GMT

Maya 2017 Running on Windows 10 on an i7 2.40Ghz processor, 32GB RAM, Nvidia GeForce GTX 675M

Maya crashes very frequently with files that worked fine before. A simple file with models works fine during a session, then whenever I open it later, maya crashes as soon as I click, after the scene loads.

I uninstalled then reinstalled maya and then added update 3 and it still has the same problem.

Even old files that I load, will crash frequently. I could use some help as this is making it impossible for me to work. I've attached an example of one of the files that crashes.

Thanks,

Adnan

Re: Maya 2017 Frequent Crashes plus files crashing

mspeer — Tue, 02 May 2017 02:09:11 GMT

Hi!

No crash here (Maya 2017 update 3).

There are multiple default render layer, some unrecognized nodes, ... but no crash.

Please try a reset of your preferences.
Rename the folder prefs in folder 2017 to something like prefs_backup, or to reset everything, the folder 2017 to 2017_backup. Maya creates new folders. Detailed at:
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-Maya-to-Default.html

Re: Maya 2017 Frequent Crashes plus files crashing

adnanmg — Tue, 02 May 2017 03:40:51 GMT

Thanks for loading the file. I'm glad that worked. Unfortunately, even after renaming the prefs folder and restarting Maya, it is crashing for me. I happen to have MS Visual Studio installed, so it gave me the option of running the debugger. I have no idea, if this means anything, but I will paste what it says below:

Unhandled exception at 0x000000005C74ED94 (nvoglv64.dll) in maya.exe: Fatal program exit requested.

So, Maya is still unuseable on my end.

Re: Maya 2017 Frequent Crashes plus files crashing

adnanmg — Tue, 02 May 2017 16:11:19 GMT

I ended up needing to reboot after renaming the preferences. Then it worked for me. Thanks!