topic Re: Maya 2018 Viewport issue with Frame selection in Maya Forum

Maya 2018 Viewport issue with Frame selection

Anonymous — Mon, 09 Oct 2017 14:16:30 GMT

Hi i'm having the same problem. i already delete the preferences even reinstall the software. However it keeps disappearing everything in all my scenes.
Any suggestion?
thank you

Re: Maya 2018 Viewport issue with Frame selection

Anonymous — Mon, 09 Oct 2017 14:16:39 GMT

For me i just rename prefs folder to prefsOld and let maya to it's default preferences that's it

Re: Maya 2018 Viewport issue with Frame selection

sean.heasley — Mon, 09 Oct 2017 14:18:29 GMT

Hi @Anonymous

Does this happen on a scene you've been working on or does it occur on fresh empty scenes as well?

Also, while @Anonymous posted a video in their thread, could you please post a video of your issue occurring as well so I can see if there is anything different or any signs that might clue me in to what the solution could be?

If you need a video capturing program, Screencast is a great option that we use here at Autodesk

Let me know if anything changes!

Re: Maya 2018 Viewport issue with Frame selection

Anonymous — Mon, 09 Oct 2017 14:54:15 GMT

Dear @sean.heasley,

It happened even with the new scenes too. However, i followed the suggest of @Anonymous and now Maya runs well.

Thank you.

Re: Maya 2018 Viewport issue with Frame selection

sean.heasley — Mon, 09 Oct 2017 14:58:38 GMT

Ah great! I'm glad it worked for you!

Just to mark this thread as solved, deleting your settings/preferences like @Anonymous did in this thread is what resolved your issue correct?

Let me know if those steps solved your solution or if you solved it in a different way!

Re: Maya 2018 Viewport issue with Frame selection

Anonymous — Mon, 09 Oct 2017 15:06:18 GMT

Yes,

It was.

Thank you again!

Re: Maya 2018 Viewport issue with Frame selection

Anonymous — Fri, 15 Jun 2018 02:45:50 GMT

Hi,

Maybe it's the same problem.

Once I use Frame Selection or Frame All ("F" / "A") my perspective camera goes to a NaN in translate. When select the camera, I reset the transformations and put it in Default view "Alt+Home" it returns and I can use my viewport again, but every time I press "F" or "A" it happens again. I don't want to reset my sett/pref. Is there anything else I can do? I'm using Maya 2018.

Thanks.

Re: Maya 2018 Viewport issue with Frame selection

mspeer — Fri, 15 Jun 2018 06:27:31 GMT

Hi!

Check settings for Camera -> View Fit -> Fit factor

in preferences, (set value "0.95").

Re: Maya 2018 Viewport issue with Frame selection

Anonymous — Sun, 17 Jun 2018 01:04:44 GMT

Thank you! That has solved my problem.