topic Re: Maya 2024 some HotKeys not working. in Maya Forum

Maya 2024 some HotKeys not working.

tgoreart — Thu, 18 May 2023 14:40:35 GMT

Recently many of my most commonly used hotkeys aren't working and I can't figure out why. I've shutdown and restart as well as made sure the caps lock wasn't on. Any idea what could be causing this? Or how to resolve this issue?

Hot keys not working:

R (Scale)

F (Frame selection)

B (Increase/decrease brush/soft select radius)

H (Toggle visibility)

Spacebar (4 screens toggle)

Re: Maya 2024 some HotKeys not working.

amaterasu-qbb — Sat, 20 May 2023 05:38:29 GMT

Hi! @tgoreart .

I'm sorry to hear that. In my case, when this happens, I first save the data and do a backup of the preferences, then delete the old preferences folder.

If this fixes it, you know that Maya has a bug or something that causes the hotkeys not working itself,

This is just my speculation since I have no more information, but it could be that the keyboard you are using is malfunctioning. I would consider the possibility that you spilled a drink on it, or that the contacts have been desoldered. If you open Notepad to try it out and type text into Notepad, do you see any input or chatter? Does it work with other keyboards?

I hope this helps.

Bests,

Re: Maya 2024 some HotKeys not working.

tgoreart — Mon, 22 May 2023 17:44:43 GMT

THanks but no luck. The weird thing is that the keys work just fine with everything else so I'm pretty sure it's not the keyboard.

Re: Maya 2024 some HotKeys not working.

tgoreart — Mon, 22 May 2023 17:50:15 GMT

Also, 2023 runs just fine.

Re: Maya 2024 some HotKeys not working.

amaterasu-qbb — Tue, 23 May 2023 06:31:05 GMT

Hi! @tgoreart .

Hmm. Maybe this is caused by the state of your Hotkey Editor. If a key is valid, it will be displayed in green. If it is not valid, it is grayed out like this.

What is the Hotkey Set selected in the Hotkey editor?
Maya hotkeys cannot be imported from MEL, they have to be exported from the hotkey editor and imported into the new Maya hotkey editor to be used. Sorry if you have already done this.

And one more thing. What version of Maya are you using, 2024.0.1?
I believe a checkbox during the initial installation asked if you want to load your custom preferences and use them. Did you check the checkbox?

In some cases, you may need to uninstall and reinstall Maya 2024. Right now you can install a new version of Maya, Maya 2024.1.0. You can upgrade to it if you like.

Here is a summary

Check the hotkey set of your Hotkey Editor and see if your key is displayed in green or not.
Close Maya, delete your old preferences and restart Maya.
You may need to uninstall and reinstall Maya 2024. or upgrade it.

Bests,

Re: Maya 2024 some HotKeys not working.

seith43MSH — Wed, 10 Jan 2024 15:40:30 GMT

Just confirming custom hotkeys are indeed broken in Maya 2024.2.

Also the hotkey system gets confused by switching to/from object and component mode: A shortcut/hotkey that works in object mode will not work in component and vice-versa.

Needless to say, Autodesk, I'm not happy about this...

Edit:

Reverting to Maya 2023 until this mess gets sorted out.

Re: Maya 2024 some HotKeys not working.

trung.nguyenquangMPFQW — Sat, 23 Mar 2024 10:41:08 GMT

Finally, found someone has the exact same issue. It's just so annoying, and it was not even some of my custom hotkeys. Bunch of default Maya's hotkeys like Ctrl+C, Ctrl+X and Ctrl+V didn't work at all on 2024.2.

What happened? anyone at Autodesk keen to look into those?

Re: Maya 2024 some HotKeys not working.

trung.nguyenquangMPFQW — Sat, 30 Mar 2024 03:54:26 GMT

Tested the latest 2025, not working either. Can anyone here please help?

回复： Maya 2024 some HotKeys not working.

6064235 — Tue, 23 Apr 2024 04:30:42 GMT

in version 2024.2, I set the shortcut ctrl+x for DeletePolyElements and it doesn't work. Back to version 2024.0.1 and it works

回复： Maya 2024 some HotKeys not working.

trung.nguyenquangMPFQW — Tue, 23 Apr 2024 05:18:06 GMT

Not sure how long we have to scream until this reaches Autodesk. I understand that they just care about enterprise s and studios. Ironically, we are the individuals in those studios who actively utilize their product, yet our voices are being ignored. Even though we were excited to give their new features a try, those showstoppers put an end to it.

回复： Maya 2024 some HotKeys not working.

6064235 — Tue, 23 Apr 2024 05:38:36 GMT

I want to send them an email, but I don't know where to send it. just in the forum, I don't think they will read it
I use blender sometimes, so I changed a lot of maya shortcuts, but after 2024.2, they won't work anymore.

Re: Maya 2024 some HotKeys not working.

syracoj — Mon, 17 Jun 2024 15:13:36 GMT

Something to possibly try is to unload the lookdevx plugin (if you aren't using it that is).

Re: Maya 2024 some HotKeys not working.

trung.nguyenquangMPFQW — Tue, 18 Jun 2024 04:10:08 GMT

Gosh, it worked. My man, much appreciated. I guess that they have bunch of internal teams work on different features and didn't communicate very well to each others.

Re: Maya 2024 some HotKeys not working.

luisandro.garza — Sun, 12 Jan 2025 21:26:59 GMT

Here we are in 2025. Are there any fixes yet? My custom hotkeys, mainly Ctrl+W, won't work on cycling cameras. I had all my macros set to my mouse, and it just stopped working.

Re: Maya 2024 some HotKeys not working.

amaterasu-qbb — Tue, 14 Jan 2025 04:40:25 GMT

Hi! @luisandro.garza .

CTRL + W works as a shortcut to quit an app in many applications, and Autodesk Maya is one of them.

Use the hotkey combination of either SHIFT or ALT.

Best.

Re: Maya 2024 some HotKeys not working.

amaterasu-qbb — Tue, 14 Jan 2025 04:44:32 GMT

Hi! @tgoreart .

Sorry for the slow response. I just came up with the idea of assigning an all new Hotkey Set in the Hotkey Editor, or try selecting the default in the gear symbol.

I hope this helps.

Best.

Re: Maya 2024 some HotKeys not working.

luisandro.garza — Tue, 14 Jan 2025 04:49:40 GMT

Yeah, that's what I did, but we shouldn't need to change hotkeys to make
things work properly. It must be something with that combination of key
inputs.