topic Re: Maya Playblast makes the program stop working in Maya Forum

Maya Playblast makes the program stop working

Anonymous — Sun, 25 Mar 2018 11:02:15 GMT

Good day everyone ...

Whenever I playblast my scene with my Standard Maya Camera it works and has no problem

But whenever I use a Camera Aim it says GPU has not enough memory and Maya stops responding ...

Re: Maya Playblast makes the program stop working

sean.heasley — Mon, 26 Mar 2018 13:27:52 GMT

Hi @Anonymous

If you make a new scene with just a cube and try this does the same error occur?

If it is a scene specific issue, when you get a chance, can you please zip and attach the scene file here or via dropbox/google drive or another file sharing program so I can take a look at it?

Let me know if anything changes!

Re: Maya Playblast makes the program stop working

Anonymous — Mon, 26 Mar 2018 14:49:10 GMT

Hello Sir @sean.heasley

Sorry but I can't attach the scene file here ...

Yes my playblast works whenever I open up a new scene, but whenever I'm working on my Project it's stuck on frame 2 with Camera Aim Playblast

And now I've animated my camera it still crashes

I tried lowering the Texture resolution on Viewport 2.0 and thought that it may be my GPU can't handle too many data all at once but it still won't work ...

Re: Maya Playblast makes the program stop working

sean.heasley — Mon, 26 Mar 2018 15:49:38 GMT

Hi @Anonymous

Is the file confidential?

If so, please feel free to zip and send it to me in a private message and I'll be more than happy to look at it!

Re: Maya Playblast makes the program stop working

Anonymous — Wed, 28 Mar 2018 15:53:16 GMT

Sorry but I can't share the file ...

But can you still help me diagnose the file ?

Re: Maya Playblast makes the program stop working

sean.heasley — Wed, 28 Mar 2018 19:21:50 GMT

Hi @Anonymous

You could try changing your evaluation mode or you could also try changing what renderer you use to Maya Hardware to see if that changes anything.

You could also try exporting everything from your current scene into a new empty scene and try to render from there.

I'd just like to reiterate that here at Autodesk we handle confidential files all the time and they are deleted from our machine as soon as the issue is solved.

If you really don't want to post it here or send it to me in a PM you could email it to me at sean.heasley@autodesk.com

Let me know how this goes for you!

Re: Maya Playblast makes the program stop working

sean.heasley — Thu, 29 Mar 2018 18:04:00 GMT

Hi @Anonymous

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: Maya Playblast makes the program stop working

Anonymous — Fri, 30 Mar 2018 08:35:07 GMT

@sean.heasley

Thank you again for solving my problem ... I changed my render settings to Maya Hardware and changed my format to jpeg sequence and previewed the file with Fcheck

Thank you so very much