topic Re: Can't move, drag or model objects. in Maya Forum

Can't move, drag or model objects.

Anonymous — Wed, 02 May 2018 07:54:54 GMT

Title. When I try to move an object it doesn't move, instead, it just selects a box
I've already tried to reset preferences, but it still doesn't work.

My system:
MacBook Air with Intel core i5 integrated graphics.

Video of problem: https://gyazo.com/b9ad7c89891b4d994ef42d5e2095f269

Re: Can't move, drag or model objects.

sean.heasley — Wed, 02 May 2018 14:24:03 GMT

Hi @Anonymous and welcome to the community!

You may want to try resetting the Move tool.

To do this simply double click on the move tool icon then select Reset Tool.

If that doesn't help, you may want to try changing your rendering engine which can be found under Windows->Settings/Prefs->Display.

Please let me know if this helps or if you need any more assistance!

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Kudos are greatly appreciated. Everyone likes a thumbs up!

Re: Can't move, drag or model objects.

sean.heasley — Thu, 03 May 2018 17:53:40 GMT

Hi @Anonymous

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: Can't move, drag or model objects.

Anonymous — Wed, 09 May 2018 07:22:00 GMT

So far it seems to be working, I appreciate the response :). if i run into some other trouble ill let you know.

Re: Can't move, drag or model objects.

cristinamrusu — Fri, 31 Aug 2018 20:06:35 GMT

Hello! I am using Maya 2018 and I encountered the same problem, but the solutions offered by you doesn't seem to work. Ant suggestions?

Re: Can't move, drag or model objects.

sean.heasley — Tue, 04 Sep 2018 15:41:17 GMT

Hi @cristinamrusu

Check your GPU drivers and see if they match up with our certified hardware list.

You can find our certified hardware list here!

Re: Can't move, drag or model objects.

sean.heasley — Wed, 05 Sep 2018 20:24:03 GMT

Hi @cristinamrusu

Just wanted to check in to see how things were going. Are you still having this issue?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: Can't move, drag or model objects.

cristinamrusu — Mon, 10 Sep 2018 14:44:43 GMT

Hello there. As it seems from the updated list of video cards, mine is not good (i have a NVidia GEFORCE GT 540M). But it seems a bit weird, because I've been using Maya for almost a year and this problem occurred to me only a month ago. Till then everything was working fine.

Re: Can't move, drag or model objects.

sean.heasley — Mon, 10 Sep 2018 15:15:26 GMT

Hi @cristinamrusu

You could try opening your Maya.env file and add this line to it:

MAYA_DISABLE_OPENCL=1

Also yes your card isn't on our list so you'll want to make sure the drivers are up to date.

Finally if none of the above works you'll want to try deleting your settings/preferences

Re: Can't move, drag or model objects.

sean.heasley — Tue, 11 Sep 2018 21:27:49 GMT

Hi @cristinamrusu