topic Re: # Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Fra in Maya Forum

# Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Framewo

siebejanssen — Tue, 21 Aug 2018 09:50:30 GMT

I'm getting this error message with a freshly installed maya 2018.4 and fresh preferences.. It seems to also pop up when making an AOV. I'm on a 10core iMac Pro and didn't have this message in the same scene yesterday when I was still in Maya 2018.3

# Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python2.7/os.py line 157: 13

Re: # Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Fra

sean.heasley — Tue, 21 Aug 2018 15:32:59 GMT

Hi @siebejanssen

What version of Mac OS are you on?

Also, a quick fix you could try would be to uninstall Update 4 then reinstall it.

Please let me know if anything changes!

Re: # Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Fra

Stephen.Blair — Tue, 21 Aug 2018 16:48:45 GMT

line 157 is a call to mkdir (to create a directory)

error 13 is a permissions error

Re: # Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Fra

siebejanssen — Tue, 21 Aug 2018 18:56:22 GMT

we have the main projectsdirectory on the dropbox but render to a local drive, could it have something to do with that?

Re: # Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Fra

sean.heasley — Wed, 22 Aug 2018 20:29:04 GMT

Hi @siebejanssen

That might be it. If you move the project directory to your local set up does anything change?

Re: # Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Fra

sean.heasley — Thu, 23 Aug 2018 20:25:27 GMT

Hi @siebejanssen

Just wanted to check in to see how things were going. Are you still having this issue?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: # Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Fra

siebejanssen — Thu, 23 Aug 2018 21:17:13 GMT

Hi, I didn’t see the error today, I think it might has something to do with the image directory that is set. We have a shared projectfolder but render locally. I guess the imagepath is stored in the workfile doc in the shared project folder, which is causing issues..

Re: # Error: OSError: file /Applications/Autodesk/maya2018/Maya.app/Contents/Fra

sean.heasley — Mon, 27 Aug 2018 18:37:27 GMT

Hi @siebejanssen

That does sound like it may be the cause.

Is there anyway you can change that set up to test again so we can confirm thats the issue?