topic Re: Maya 2016 SP6 crashing when i apply materials in Maya Forum

Maya 2016 SP6 crashing when i apply materials

Anonymous — Mon, 05 Nov 2018 16:21:19 GMT

I am using Maya 2016 SP6 and in the last month, Maya has crashed when I try to apply a material to any geometry or try to open the Hypershade. I am using 2016 because the project I am working on is using Mental Ray as the primary renderer.

Thanks for any help

Re: Maya 2016 SP6 crashing when i apply materials

sean.heasley — Mon, 05 Nov 2018 16:48:02 GMT

Hi @Anonymous and welcome to the community!

What GPU are you using and does the driver match with our certified hardware list?

You can find our certified hardware list here!

Also, if you make a fresh scene and just try to open the Hypershade does the crash occur?

Finally, is there an error report generated when Maya crashes? If so please fill it out and let me know what the CER report number is!

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Tue, 06 Nov 2018 05:31:29 GMT

I am using Maya 2015 on a Mac and that is exactly what is happening to me. When I open Hypershade and apply Lambert then doubleclick on it, it instantly crashes.

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Tue, 06 Nov 2018 07:30:21 GMT

It works again. Saw your post regarding the security settings and changed it accordingly. Thanks.

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Tue, 06 Nov 2018 13:40:35 GMT

What is the workaround regarding the security settings? I'd like to give that a try.

Thanks

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Tue, 06 Nov 2018 13:42:59 GMT

here you go:

https://forums.autodesk.com/t5/maya-forum/maya-crashes-on-mojave/td-p/8340995

Re: Maya 2016 SP6 crashing when i apply materials

sean.heasley — Tue, 06 Nov 2018 20:35:05 GMT

Hi @Anonymous

Awesome! Glad you're back up and running !

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Wed, 07 Nov 2018 07:50:02 GMT

Thank you for the detailed support 🙂

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Mon, 21 Jan 2019 03:21:23 GMT

Every time I go to change the color of my object, like either going to the attribute editor, as soon as i click over to "lambert" it crashes with the error:

CER_188226547 to Autodesk.

Re: Maya 2016 SP6 crashing when i apply materials

sean.heasley — Tue, 22 Jan 2019 18:42:13 GMT

Hi @Anonymous

Thanks for posting your CER report number! I looked it up in our system and your crash is related to a known issue with Maya and Mojave OS which I assume you are running?

If so you can these by either rolling back to High Sierra OS, or upgrading to Maya 2018.5. Once there you'll just need to tweak a few settings.

Close Maya
Open MacOSX "System Preferences"
Click on "Security & Privacy"
Go to tab "Privacy"
Select "Accessibility" item
On the right, mark Maya to control your computer.
Close the configuration
Open Maya again (Now should be ok).

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Tue, 22 Jan 2019 19:02:04 GMT

Thank you. The security option worked! I asked my school about updating my
software to the latest version of maya since i have the school version and
they said it should be fine. My only concern is the project i am currently
working on right now. If I have not rendered it then i go and update the
software, will the new version of maya be able to open the project I'm
working on in 2016 maya?

Re: Maya 2016 SP6 crashing when i apply materials

sean.heasley — Tue, 22 Jan 2019 19:06:57 GMT

Hi @Anonymous

You should be able to open the 2016 file in 2019 however once you save it you will most likely not be able to open it in 2016.

Generally its not recommended to change Maya versions mid project but if you are going to do that I recommend saving your scene in .MA format in 2016 then open that .MA file in 2019.

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Tue, 22 Jan 2019 19:12:04 GMT

Great. Thank you!!

Re: Maya 2016 SP6 crashing when i apply materials

Anonymous — Thu, 03 Sep 2020 05:41:54 GMT

I have Maya 2018. This helped me too! Thanks!