Can't find Maya Student 2018 updates

Anonymous — Wed, 03 Apr 2019 10:32:02 GMT

Hello,

I need to update to 2018.2 or newer so I can batch render with Renderman. I have been told to look at my account management, but Maya isn't listed there for me at all. I can see 3DS Max 2017 and a massive array of Software I have never touched but nothing for Maya, 2018 or otherwise. I did try to reinstall Maya 2018 via the downloader but I think it only wanted to install 2018.0/.1 again which is pointless.

Any help would be appreciated, I'm finding this very annoying, I just want to update my current installation!

I should add, I am also currently having significant issues installing or uninstalling ANY Autodesk products. I'm just getting this error that coughs up a ton of filepaths but with no meaning to them when the installer pops up and starts initialising.

Cannot install update

Anonymous — Wed, 03 Apr 2019 11:24:59 GMT

So I spoke with someone over webchat who was able to manually add the 2018 and 2019 Maya licenses to my account so I could get 2018.5.

However, on trying to install the update I am getting the following error. I have tried following the guides for a clean uninstallation and installation but so far the error has persisted. Any help would be appreciated.

topic Can't find Maya Student 2018 updates in Maya Forum

Can't find Maya Student 2018 updates

Cannot install update