topic Re: Maya 2018 UI issues in Maya Forum

Maya 2018 UI issues

Anonymous — Fri, 17 May 2019 17:45:47 GMT

Hi,

I'm having some weird UI issues with Maya 2018 - that just started recently. I'm getting a large Status Line, and a portion of my viewport is black. My graphics card is a GeForce RTX 2070 with Max-Q Design, and my driver version is 417.49.

Thoughts? It's strange, because with this exact setup, I had no problems about 2 weeks ago.

After this happening this morning, I updated to Autodesk_Maya_2018_6_Update_dlm. The problem still persists.

Thanks!

Re: Maya 2018 UI issues

sean.heasley — Fri, 17 May 2019 18:56:08 GMT

Hi @Anonymous

You can try going to Windows->Settings/Prefs->Preferences->Display and change the rendering engine settings.

If that doesn't help then this may be happening because the 2080s aren't officially supported with Maya 2018 only 2019.

Re: Maya 2018 UI issues

Anonymous — Fri, 17 May 2019 19:39:59 GMT

Hi Sean,

Thanks for replying.

That's interesting, because I was having no issues about 2 weeks ago with the same card in Maya 2018.

I can change my display settings to render in Direct X, and that solves the viewport issue, but not the Status Line weirdness I'm seeing - Does that look right to you?

Thanks again,

Matt

Re: Maya 2018 UI issues

sean.heasley — Mon, 20 May 2019 18:05:12 GMT

Hi @Anonymous

What status line issue are you talking about?

If it's just showing miscellaneous errors but everything is working as expected you can ignore them.

Re: Maya 2018 UI issues

Anonymous — Fri, 24 May 2019 19:49:50 GMT

Hi Sean,

The status line is abnormally tall - I'm attaching an image. It's just taking up real estate in my UI for no reason. This started just recently -

Re: Maya 2018 UI issues

sean.heasley — Fri, 24 May 2019 21:06:31 GMT

Hi @Anonymous

Its probably due to a GPU incompatibility with 2018. There might have been a driver update and/or some change that is causing it. It also just may have been a fluke that 2018 was working with your GPU seamlessly.

Can you possibly try using Maya 2019 and see if that works?

Re: Maya 2018 UI issues

Anonymous — Fri, 24 May 2019 21:21:18 GMT

Hi Sean,

I can try that after I'm finished with the show I'm working on - they are all on 2018.

Thanks,

Matt