topic Re: Can't log into Maya subscription. Some kind of loop in Maya Forum

Can't log into Maya subscription. Some kind of loop

Anonymous — Wed, 08 Jan 2020 21:40:00 GMT

Hey,

So I'm dealing with this stupid login loop that happens.

-I just installed Maya on a new windows 10 machine

-click the maya icon

-window pops up "Let's get Started"

-I hit single user. (single user subscription)

-Asks to either Start Trial, or Subscribe now. I already have a license so I click "already have licence" in the bottom right corner

-Back to "Let's get Started" Now its "Switch User" Or Multi-user. Instructs me to Select your licence type or enter serial number. Well only one that makes sense is Switch User as I have no serial number and im not a multi user.

-New window that says. "Sign Out & Quit". The next time you start the application, you will need to enter your Autodesk ID and password. I click continue.

-Window closes. and nothing else happens.

-Okay so I click on the Maya icon and the whole things starts all over again. Seriously this shouldn't be this hard.

Anyone knows how this is suppose to work? thanks

Re: Can't log into Maya subscription. Some kind of loop

diana.yr — Thu, 09 Jan 2020 16:21:55 GMT

Hi @Anonymous

So sorry to hear this 😞 I found a similar thread that may help you, it could possibly be the download of Maya needs to be reinstalled:

https://forums.autodesk.com/t5/installation-licensing/maya-2018-wont-open/td-p/7816447

Try the steps outlined and let us know if it helps at all.

Re: Can't log into Maya subscription. Some kind of loop

Anonymous — Mon, 15 Feb 2021 19:44:28 GMT

Same problem. Terrible loop. Doesn't Blender work for FREE? Why pay for Maya monthly when it does this?

Re: Can't log into Maya subscription. Some kind of loop

Prameetojha — Tue, 28 Dec 2021 07:15:54 GMT

Did You found the way to fix this?