topic Re: Help! -Invisible Window when using Open Scene, Save Scene and Import Image F in Maya Forum

Help! -Invisible Window when using Open Scene, Save Scene and Import Image File

Anonymous — Fri, 17 Apr 2020 19:23:51 GMT

For some reason whenever I use Maya 2018 only, and try to use Open Scene, Save Scene or Import Image File (Only 3 so far I've discovered this happens with), Maya appears to open the window, but it is not visible on the screen. When trying to click anything else after using Save Scene or the other functions, it emits a ping audio similar to when you try to click off screen when saving a document or opening a file for Windows. So the window IS open, just not visible anywhere on any of my screens and my only option is to press Escape which closes the window. I have already tried resetting settings/preferences as well as reinstalling/repairing Maya. This did not work.

I cannot use Maya with this happening and was wondering if anyone knows why this is happening and can help me.

Thanks!

Jason

Re: Help! -Invisible Window when using Open Scene, Save Scene and Import Image F

mspeer — Fri, 17 Apr 2020 19:40:36 GMT

Hi!

Try a reset of your preferences.
Rename the folder prefs in folder 2018 to something like prefs_backup, or to reset everything, the folder 2018 to 2018_backup (or even the maya folder to maya_backup). Maya creates new folders (don't copy preferences from previous Maya versions). Detailed at:
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-Maya-to-Default.html

Re: Help! -Invisible Window when using Open Scene, Save Scene and Import Image F

Anonymous — Fri, 17 Apr 2020 19:52:04 GMT

Nope, still doesn't fix the problem 😞

Re: Help! -Invisible Window when using Open Scene, Save Scene and Import Image F

mspeer — Fri, 17 Apr 2020 20:06:47 GMT

Hi!

What GPU / driver version are you using?

Monitor setup , single, dual,...?

Try in Preferences:

Files / Projects -> File Dialog -> Dialog Style (set to "OS native")

Re: Help! -Invisible Window when using Open Scene, Save Scene and Import Image F

Anonymous — Fri, 17 Apr 2020 20:19:19 GMT

Try in Preferences:

Files / Projects -> File Dialog -> Dialog Style (set to "OS native")

This seems to have worked. Thanks!