topic Error after apply update 2022.1 with MToa Arnold Render in Maya Forum

Error after apply update 2022.1 with MToa Arnold Render

victor7588 — Sat, 31 Jul 2021 18:30:47 GMT

hello i recently update to last maya 2022.1

when i try to use or load arnold plugin or or create a sky dome light or whatever related to arnold

i get this :

# Error: ModuleNotFoundError: file C:\Program Files\Autodesk\Maya2022\Python37\lib\site-packages\shiboken2\files.dir\shibokensupport\__feature__.py line 142: No module named 'mtoa.utils'

what should i do , plz i need help

Betreff: Error after apply update 2022.1 with MToa Arnold Render

patrick.schock — Tue, 17 Aug 2021 09:54:29 GMT

Hello @victor7588 ,

seems that after updating Arnold, there is an issue with the Arnold plugin (MtoA). I would suggest the following steps:

1. Close Maya.

2. Download the MtoA plugin from here: Arnold for Maya.

3. Start Maya.

4. Go to Windows > Settings/ Preferences > Plugin Manager.

5. In the Plugin Manager Window, search for the mtoa.mll plugin and make sure that it is loaded.

Hope this helps!

Best regards,
Patrick