topic Re: Installing Maya on Ubuntu 20.04.6 LTS in Maya Forum

Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Wed, 11 Sep 2024 19:41:06 GMT

Hello folks.

I am trying to install a trial version of Maya 2025 application on my Linux Ubuntu 20.04.6 LTS 64-bit machine,

using the Autodesk guidelines below:

Installing Maya 2025 on Ubuntu

I've successfully installed and registered it:

/opt/Autodesk/AdskLicensing/Current/helper/AdskLicensingInstHelper list

Licensing service is also up and running:

sudo systemctl status adsklicensing

When I run the following command to start the Maya app from terminal:

/usr/autodesk/maya2025/bin/maya

I get the pop-up window below:

But when I try to register the installed Maya app using my Autodesk ID I get the following error message in terminal:

Here is content of the log file:

WebView2 is not found.

WebView2 is Microsoft library and is not currently supported on Linux. How can I fix it? Is it possible to install Maya (any available version) on Linux Ubuntu machines? Is there any workaround to bypass WebView2 requirement? Any help is appreciated.

Output of the gdb command:

cd /usr/autodesk/maya2025/bin
maya -d gdb

Re: Installing Maya on Ubuntu 20.04.6 LTS

nelsoncruz — Thu, 12 Sep 2024 11:37:49 GMT

You will need to launch into a xorg session of gnome. From the main log in, you should see a cog wheel or some other option on the display that will allow you to switch the current session. You will need to pick one that says xorg. If none are available try following this guide.

https://askubuntu.com/questions/1428525/how-to-permanetely-disable-wayland

Re: Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Fri, 13 Sep 2024 16:45:59 GMT

Thanks a lot for prompt reply and further details. Appreciate it.

I disabled Wayland, rebooted laptop and tried to launch Maya again.

It didn't do the trick though... Continue to look for other options...

Re: Installing Maya on Ubuntu 20.04.6 LTS

nelsoncruz — Fri, 13 Sep 2024 18:18:26 GMT

Possibly changing/resetting the license mechanism.

Run the following command to check if Maya 2025 is listed at all in the output. If Maya 2025 is not listed than you need to register the product first. If it is listed Maybe to a reset mayhelp.
sudo '/opt/Autodesk/AdskLicensing/Current/helper/AdskLicensingInstHelper'

Register:

sudo /opt/Autodesk/AdskLicensing/Current/helper/AdskLicensingInstHelper register -pk 657Q1 -pv 2025.0.0.F -el EN_US -cf /var/opt/Autodesk/Adlm/Maya2025/MayaConfig.pit

Reset/Change registration

sudo /opt/Autodesk/AdskLicensing/Current/helper/AdskLicensingInstHelper change -pk 657Q1 -pv 2025.0.0.F -lm ""

Re: Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Fri, 13 Sep 2024 19:25:43 GMT

I did as you advised.

The problem still exists. I am attaching recent logs for your review.

Maya 2025 distos:

Re: Installing Maya on Ubuntu 20.04.6 LTS

nelsoncruz — Fri, 13 Sep 2024 19:47:58 GMT

assuming this guide was followed.

Installing Maya 2025 on Ubuntu (autodesk.com)

Re: Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Fri, 13 Sep 2024 21:26:02 GMT

That's correct. I strictly followed the guide in question.

I use my Ubuntu machine for only coding java and python so IDEA, PyCharm, Docker Desktop and Telegram are the only third-party apps installed. All other apps come with Ubuntu 20.04.6 LTS preinstalled. Here are my gcc compiler and python versions.

I am also attaching the list of all packages I've installed on my machine.

Re: Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Sat, 14 Sep 2024 17:50:17 GMT

Today I tried to deploy the Maya 2025 on droplet on DigitalOcean cloud platform but failed. Please find below steps I took to achieve my goal. Migrating to a different Linux distro (certified by Maya) would be painful (laptop came with preinstalled Ubuntu 20.04 LTS x64, so drivers were compatible with hardware) so I want to avoid this step at all costs. Moreover, we are migrating our dev machines to the Debian based Linux distro (extremely similar to Ubuntu) at work, so it would also be better for me to stick to Ubuntu at home.

1. Created a droplet with Linux Ubuntu 20.04 LTS x64 OS on the DigitalOcean cloud platform.

2. Launched the droplet console as root.

3. Updated repos, installed RDP library and opened default RDP port of 3389 in UFW firewall for RDP connections.

sudo apt update && sudo apt upgrade

sudo apt install xrdp
sudo systemctl enable xrdp

sudo ufw allow 3389/tcp
sudo ufw enable

4. Installed Ubuntu GUI, created a new user (hokushin) and added the user to the sudo group. Rebooted the system.

sudo apt-get install ubuntu-desktop

adduser hokushin
usermod -aG sudo hokushin

reboot

5. Connected to the droplet via Remmina RDP client (preinstalled on Ubuntu 20.04 LTS) as newly created user (hokushin):

6. Run terminal, disabled Wayland and rebooted the system:

sudo nano /etc/gdm3/custom.conf

# Uncommented
WaylandEnable=false

reboot

7. Strictly followed the Installing Maya 2025 on Ubuntu (autodesk.com) guide you gave me. Error is a bit different now - 3005 instead of 3070 but still exists. I wish there was a more detailed log. I am attaching screenshot for your review.

Output of the command below:

 /opt/Autodesk/AdskLicensing/Current/helper/AdskLicensingInstHelper list

Re: Installing Maya on Ubuntu 20.04.6 LTS

nelsoncruz — Mon, 16 Sep 2024 00:00:00 GMT

I just went through the process on my end and can could not get the user license portion to work on my end either. Maya 2024 seems to be registering and launching on the same machine so it looks like some mechanism has changed along the way. I will ask a few others on my end but as of now I do not have a solution for Maya 2025.

Re: Installing Maya on Ubuntu 20.04.6 LTS

nelsoncruz — Mon, 16 Sep 2024 11:42:56 GMT

To get passed the 3005 "SSO client" error. The Identity application also needs to be installed. You will need to cd into the ./Packages/AdskIdentityManager
sudo alien -vc ./*.rpm
sudo apt-get install ./*.deb

after this install we are back to seeing the webview2 error. I'll ask around on my end and try to get some answers.

Re: Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Tue, 17 Sep 2024 07:10:12 GMT

Yes, same on my end. I've also started receiving the (3070) error message after installation the Identity application.

2024-09-16 19:02:47: ERROR: Error Information: Maya 2025 : [IDSDK] 3070: The PC have not installed WebView2

WebView2 is not running on Linux yet... Looks like identity manager identifies Ubuntu OS as Windows...

I've marked the question as answered, but I wish that you'd included support to other Linux distros to the code in the future. For instance, "As is, no warranties" licence type for such scenarios is acceptable for me.

I appreciate your help in addressing the problem.

Re: Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Wed, 25 Sep 2024 18:05:16 GMT

Well, I’ve installed RHEL-9.4 WS over my Ubuntu 20.04 with dual boot.

Then i slightly adapted the guide for Ubuntu you gave me (Installing Maya 2025 on Ubuntu (autodesk.com)) to suit the RHEL 9.4 WS . As result, I could successfully install and launch Maya 2025 on RHEL 9.4 WS.

Maya 2025 works as it is supposed to. But if you look at the terminal (I launched Maya 2025 from terminal) you'll see what kinda weird thing I have with my laptop's graphics card.

It doesn't affect the Maya 2025 functional capabilities but I am still very interested in finding out the real reason behind it. I am using NVIDIA graphics card:

I've doubled checked the NVIDIA driver installation guide but I am not sure what is wrong with my installation. What causes Maya return this error message on start up:

OpenCL evaluator failed to find OpenCL device with vendor Advanced Micro Devices, Inc..

If the problem is Maya 2025 related, any help is appreciated.

Re: Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Sat, 28 Sep 2024 16:15:36 GMT

Fixed the issue.

it was related to the NVIDIA GeForce MX350 graphics card driver configuration for X11.

Reinstalling NVIDIA driver did the trick.

Now it works as it is supposed to.🙂

Re: Installing Maya on Ubuntu 20.04.6 LTS

ostlerda — Sun, 29 Sep 2024 06:32:03 GMT

There is another thread that is exploring the installation of maya 2025 non-approved linux flavors here:
https://forums.autodesk.com/t5/maya-forum/can-t-login-with-autodesk-id-sso-on-linux/m-p/13051148#M101667

Still no solution but I thought I'd connect the threads as I believe it is the same webview2 issue.

Re: Installing Maya on Ubuntu 20.04.6 LTS

bugsdabunny — Mon, 14 Oct 2024 06:47:33 GMT

I've tried both AlmaLinux 9.4 and RockyLinux 9.4, the latter of which is listed as a supported distro. But both of them are giving the same WebView2 error. I am running on a supported platform and it is still not working. @nelsoncruz were you able to ask around about the WebView2 error and how to fix it?

Re: Installing Maya on Ubuntu 20.04.6 LTS

hokushin118 — Mon, 14 Oct 2024 11:11:05 GMT

Well, I’ve been working in RHEL-9 as my dev workstation for a couple of weeks now and I must confess that RHEL-9 really rocks. I use the free developer license and it suits my needs just fine. I like the platform. Maya 2025 also works fine on RHEL-9.

It took some time to optimize my current drivers to make sure they are working properly and compatible with my Dell laptop hardware. Once that is done, all that is left is to enjoy the power of real enterprise system.

Here is a useful link to the RHEL certified hardware.

I have not worked with AlmaLinux and RockyLinux distros before. But RHEL-9 and Ubuntu 20.04 doesn’t even compare. RHEL-9 is better.

Re: Installing Maya on Ubuntu 20.04.6 LTS

nouhad_waheed — Mon, 14 Oct 2024 12:11:11 GMT

Hi all i'm having the same error where nothing loads after I click on the sign-in button. Any updates on this?

Re: Installing Maya on Ubuntu 20.04.6 LTS

bugsdabunny — Mon, 14 Oct 2024 15:25:27 GMT

Unfortunately I cannot just switch to RHEL for several reasons. AlmaLinux and RockyLinux are supposed to be bug-for-bug clones of RHEL anyways, without the required license. I have used them both at studios and on personal machines before, RockyLinux is even listed as officially supported here: https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/System-Requirements-for-Autodesk-Maya-2025.html

Maya 2024.2 also works on both distros, it is only 2025 that is not working, so my feeling is that this could be a bug on Autodesk's end

Re: Installing Maya on Ubuntu 20.04.6 LTS

fhn6og7l7aodybjpc7kUN2QT — Tue, 18 Mar 2025 19:41:18 GMT

Shouldn't you pick "i have a network license" if u have installed the license in the terminal ?