https://forums.autodesk.com/t5/lighting-solar-analysis-forum/account-cannot-be-charged-potentially-a-problem-with-accessing/m-p/11622129#M131 <P>I have exactly the same issues.</P> Thu, 15 Dec 2022 10:48:57 GMT kasimir_forth 2022-12-15T10:48:57Z https://forums.autodesk.com/t5/lighting-solar-analysis-forum/account-cannot-be-charged-potentially-a-problem-with-accessing/m-p/11606226#M130 <P>I have an educational license with 100 cloud credits. After performing a simulation, I cannot access the results, because of an error related to the cloud credits (see attached image). For some reason, the cloud credits cannot be charged. The only hint is, that there may be an error with the cloud-connection.</P><P>&nbsp;</P><P>I have tried reinstalling, running the simulation on different computers and at different locations (not an internet connection problem).</P><P>&nbsp;</P><P>Thank you for any advice in advance.</P> Thu, 08 Dec 2022 10:21:00 GMT https://forums.autodesk.com/t5/lighting-solar-analysis-forum/account-cannot-be-charged-potentially-a-problem-with-accessing/m-p/11606226#M130 Cil_ 2022-12-08T10:21:00Z https://forums.autodesk.com/t5/lighting-solar-analysis-forum/account-cannot-be-charged-potentially-a-problem-with-accessing/m-p/11622129#M131 <P>I have exactly the same issues.</P> Thu, 15 Dec 2022 10:48:57 GMT https://forums.autodesk.com/t5/lighting-solar-analysis-forum/account-cannot-be-charged-potentially-a-problem-with-accessing/m-p/11622129#M131 kasimir_forth 2022-12-15T10:48:57Z