topic Re: Viewing problem part in Inventor Programming Forum

Viewing problem part

Anonymous — Thu, 15 Feb 2018 10:56:30 GMT

Hi all,

I'm working on Inventor and since a week I get some viewing problem of my parts (picture below), it's mainly appear when I zoom in / zoom out and it disapear when I reopen the file.

Does someone already had this problem and know how to solve it?

For information all the update for the graphic card are done.

Thanks forward and best regards,

Benjamin

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 11:10:10 GMT

Hi,

What version of inventor are you using?
What system are you using?
What are your application settings for hardware?

Re: Viewing problem part

Anonymous — Thu, 15 Feb 2018 13:27:58 GMT

Hi,

I'm on Inventor Professional 2012
Windows 7 64bits
Intel core i7-4800MQ
RAM 8GO
AMD Radeon HD 8790M / Intel HD graphics 4600

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 13:50:43 GMT

Could you please make an export of your "Application Options" and upload it?

Otherwise this will maybe help to solve the problem:

https://forums.autodesk.com/t5/simulation-mechanical-forums/display-grafic-problem-model-turns-after-some-seconds-to-black/td-p/5890304

Re: Viewing problem part

Anonymous — Thu, 15 Feb 2018 13:51:58 GMT

Enclosed the Application options file

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 13:53:19 GMT

Nothing enclosed.....

Re: Viewing problem part

Anonymous — Thu, 15 Feb 2018 13:56:58 GMT

2nd try

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 13:58:07 GMT

Nothing....

Re: Viewing problem part

Anonymous — Thu, 15 Feb 2018 14:02:59 GMT

Maybe my firewall block it
Is it ok if I send you the text below :

-

-

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 14:06:05 GMT

no text....

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 14:06:49 GMT

otherwise make a screenshot of your hardware tab!

Re: Viewing problem part

Anonymous — Thu, 15 Feb 2018 14:10:58 GMT

The screenshot

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 14:11:47 GMT

No Screenshot....

Re: Viewing problem part

Anonymous — Thu, 15 Feb 2018 14:19:27 GMT

Option application

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 14:33:52 GMT

Hi,

These are correct.

Could you please run "Diagnostics" in the hardware tab, and show what the message is?

Re: Viewing problem part

Anonymous — Thu, 15 Feb 2018 14:53:53 GMT

the diagnostic

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 15:00:22 GMT

As you can see the internal graphic driver is used.
This means the AMD graphic driver is not used.

Check this:

Check if there is something wrong here....

Re: Viewing problem part

Anonymous — Thu, 15 Feb 2018 15:01:23 GMT

Yes I just seen that, do you know where I can switch to the AMD card ?

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 15:04:03 GMT

go to "My Computer" >> Manage >>Device manager >> Display Adapters

Re: Viewing problem part

bradeneuropeArthur — Thu, 15 Feb 2018 15:07:59 GMT

otherwise:

You should go to your AMD graphics card control panel and force the Autodesk Simulation app to use AMD graphics card.. You may need administrative priveleges on your computer in order for Simulation to accept this change