topic Re: inventor not responding in Inventor Programming Forum

inventor not responding

Anonymous — Thu, 12 Apr 2018 16:38:09 GMT

hi i have a problem when i try to open a file the program not responding.

i have windows 7 64 bits and i install the updates but don't work.

Re: inventor not responding

bradeneuropeArthur — Thu, 12 Apr 2018 17:42:40 GMT

Please send us your system properties:
Graphics
Windows version
System language
Etc

Re: inventor not responding

Anonymous — Thu, 12 Apr 2018 18:05:37 GMT

HP Z200 Workstation

Windows 7 64 bits

intel core i5 cpu 660

6 gb ram

Re: inventor not responding

bradeneuropeArthur — Thu, 12 Apr 2018 18:09:57 GMT

What system language are you using?
What kind of drawing are you opening?
Are you using vault?
What add ins are loaded or loading?

Re: inventor not responding

Anonymous — Thu, 12 Apr 2018 18:18:38 GMT

language spanish

drawing format is itp and iwd

using vault in a server

dont use add ins

and grafics is an ati raedon hd 5450

Re: inventor not responding

bradeneuropeArthur — Thu, 12 Apr 2018 18:25:42 GMT

Of course you use add ins please take a look for those who are loaded in inventor under the add in button.

Please make a screenshot of these.
And we can try to unload some of them if needed.

Re: inventor not responding

Anonymous — Thu, 12 Apr 2018 18:33:21 GMT

Re: inventor not responding

bradeneuropeArthur — Thu, 12 Apr 2018 18:45:17 GMT

Please try to unload as many as possible and than try to open the drawing or files again.

Please let me know the result.

Re: inventor not responding

Anonymous — Thu, 12 Apr 2018 18:42:45 GMT

i install the updates but don't work.

Re: inventor not responding

bradeneuropeArthur — Thu, 12 Apr 2018 18:49:59 GMT

Unload the add ins and try again....

Re: inventor not responding

Anonymous — Thu, 12 Apr 2018 18:53:54 GMT

How can I download the add ins?

Re: inventor not responding

bradeneuropeArthur — Thu, 12 Apr 2018 18:57:36 GMT

Dont speak spanish but the two checkboxes with cargado. Uncheck them...

Re: inventor not responding

Anonymous — Thu, 12 Apr 2018 19:00:50 GMT

this?

Re: inventor not responding

bradeneuropeArthur — Thu, 12 Apr 2018 19:04:53 GMT

Yes.

You need to do that for every add-in listed in the dialog.

Re: inventor not responding

Anonymous — Thu, 12 Apr 2018 21:41:13 GMT

it's a bit better but to open the drawings it takes 1 or 2 minutes

Re: inventor not responding

bradeneuropeArthur — Fri, 13 Apr 2018 13:35:40 GMT

is this the case for all files you open or is it only for that specific file?

Re: inventor not responding

Anonymous — Fri, 13 Apr 2018 13:43:27 GMT

its for all files

Re: inventor not responding

bradeneuropeArthur — Fri, 13 Apr 2018 13:53:44 GMT

What update have you installed 2018.2.3 or what?

Re: inventor not responding

Anonymous — Fri, 13 Apr 2018 14:05:39 GMT

i install the 2018.1,2018.2

but its the same problem.

Re: inventor not responding

bradeneuropeArthur — Fri, 13 Apr 2018 14:22:33 GMT

There are newer releases available....