topic Re: Inventor freezing in Inventor Forum

Inventor freezing

Sarunas_Paskevicius — Fri, 21 Jul 2023 06:10:28 GMT

Hello everyone,

I have a problem with Inventor freezing when I want to open or save files for the first time I started the Inventor.

When I got this problem the first time I had the Microsoft account instead of the free one and the I change it it solved the problem but now it started to happen again. Maybe someone had a similar problem and has a solution to it?

Re: Inventor freezing

Gabriel_Watson — Fri, 21 Jul 2023 13:06:07 GMT

Do you use two monitors or a laptop docking station? Make sure it is not a hidden prompt by pressing ALT+SPACE, then M key, then directional arrows, then move your mouse to bring any back into your display area.

Re: Inventor freezing

Sarunas_Paskevicius — Fri, 21 Jul 2023 13:44:14 GMT

No there are no hidden windows.

Re: Inventor freezing

johnsonshiue — Fri, 21 Jul 2023 22:22:38 GMT

Hi! Please make sure all critical Windows updates are installed and the graphics driver is updated. Clean up %temp%. Install all Inventor updates applicable to your release.

If nothing above helps, go to Tools -> App Options -> General -> uncheck "Show My Home on startup." Go to Assembly tab -> uncheck "Enable Express mode."

Does it work better now?

Many thanks!

Re: Inventor freezing

Sarunas_Paskevicius — Sat, 22 Jul 2023 06:18:11 GMT

No still the same when I push the open button at the first stat it still freezes for 1 min or so

Re: Inventor freezing

johnsonshiue — Tue, 25 Jul 2023 00:19:23 GMT

Hi! I am still clueless on this one. Try running Inventor as Admin (right-click on Inventor desktop icon -> Properties -> Compatibility -> "Run as Admin"). I suggest you download Microsoft Process Monitor (or Process Explorer) tool and look at the detail of Inventor.exe. It may help pinpoint where the problem is during the hang.

Many thanks!