topic Re: RSe Segment Error in Inventor Forum

RSe Segment Error

thendricks321 — Thu, 20 Sep 2018 19:16:12 GMT

I've copied the entire error message it will not open this part any longer. The part was opening fine until the last time i go to open the part and get this message. This is really go to cause a big problem in my assembly which this part file is a part of. I've tried restarting inventor, restarting computer, opening old versions and nothing has worked still get the error message.

Error in reading RSe segment - the number of objects found in the segment does not match the segment summary
Error loading segment PmAppSegment in database O:\SHOP ORDERS\10000-+\12964\CUSTOMER SUPPLIED INFO\1. CAD DATA\08-22-2018 CAD DATA\1\G7515010-6 HINGE COVER OUT 10WAY PWR ASM LH.ipt

kelly.young has embedded your image for clarity.

Re: RSe Segment Error

Mark.Lancaster — Thu, 20 Sep 2018 16:21:19 GMT

@thendricks321

These types of messages usually point to corruption in the file and most likely you'll not be able to recover it. If the old version still has the same message its probably an indication to you to re-create the file.

Re: RSe Segment Error

johnsonshiue — Thu, 20 Sep 2018 22:29:25 GMT

Hi! Indeed, this is likely a corruption case. Could you share the part file here? Do you have a backup that can still open?

Many thanks!

Re: RSe Segment Error

thendricks321 — Fri, 21 Sep 2018 11:26:05 GMT

Johnson, I've attached the file and no there is no backup or old version that opens.

Re: RSe Segment Error

johnsonshiue — Fri, 21 Sep 2018 17:09:18 GMT

Hi! I have 2019.1.2 update installed. I can open the file without a problem. Have you installed 2019.1.2 update?

Many thanks!

Re: RSe Segment Error

thendricks321 — Fri, 21 Sep 2018 17:19:50 GMT

Johnson,

Yes I have it installed. That's weird you can open it everybody that's opened the file besides you has received the same error I'm getting. I sent the file to our Autodesk distributor and they received the same error when opening the file.

Do you think if you sent the file back to me it would work now? Maybe you would need to add something so you can save it.

Re: RSe Segment Error

Anonymous — Fri, 21 Sep 2018 17:21:46 GMT

Can't open here with 2019.1.2, same error as OP.

Re: RSe Segment Error

johnsonshiue — Fri, 21 Sep 2018 17:24:07 GMT

Hi! Try this one for me. I just realize that I have an environment variable turned off to open the file in a debug mode. I have saved the file again and let's see if it opens on your end.

If you know the steps to reproduce the corruption, please let me know.

Many thanks!

Re: RSe Segment Error

Anonymous — Fri, 21 Sep 2018 17:29:46 GMT

Opens now, no problem.

Re: RSe Segment Error

thendricks321 — Fri, 21 Sep 2018 17:38:39 GMT

Johnson,

Yes it worked! It this something I can do? If so how do I enter into debug mode?

Re: RSe Segment Error

johnsonshiue — Fri, 21 Sep 2018 17:47:09 GMT

Hi! Unfortunately, the debug mode is for our internal testing purpose. I cannot share it with you. Do you have files in similar situation? Please feel free to send them to me directly (johnson.shiue@autodesk.com). I can take a look and see if they can be opened. If you could find the steps to reproduce the corruption, it would be extremely helpful to finding a fix.

Many thanks!

Re: RSe Segment Error

JBerns — Fri, 03 Sep 2021 04:24:13 GMT

@johnsonshiue,

I found this old post on corrupt Inventor files.

Do you still offer the service to attempt to recover corrupt Inventor files?

We were working on a design today. All was working well until late in the afternoon when Inventor crashed.

Both the original assembly and the backup in the OldVersions folder appear to have become corrupted.

This are the messages received when we attempt to open the assembly:

Thank you for your time and attention. I look forward to your reply.

Kind regards,

Jerry

Re: RSe Segment Error

johnsonshiue — Fri, 03 Sep 2021 22:08:44 GMT

Hi Jerry @JBerns,

Absolutely. I can guarantee you as long as I work for the company, I am always at you and our users' service. But, I cannot promise a fix. Each issue is different and the way to resolve it may not be the same.

Please feel free to send me the files (zip) directly johnson.shiue@autodesk.com. I will take a look and get back to you with my findings.

Have a nice Labor Day weekend!

Many thanks!

Re: RSe Segment Error

dlongGEC3B — Thu, 15 May 2025 12:42:34 GMT

So, I just had this error, (5/15/2025) on Inventor Pro 2025.3, on some (empty) placeholder assemblies in a large mechanical assembly. I was able to close the assembly completely. Go into vault, change the state of the placeholder assemblies that were throwing this code from released to quick change, I hit checkout assembly in the vault, (but the assembly wouldn't check out) however, after completing these steps I was able to open the empty assemblies from the vault, and then check it in, eliminating the error.

Re: RSe Segment Error

s.bayat — Tue, 23 Dec 2025 10:00:37 GMT

Hey everyone,

I have had this issue this morning. While the assembly and subassemblies have no errors, faults the drawing did not open and niether the old version. It shows the error above. I have opened the totaal assembly and rebuild ervy model state, updated the mass and saved it. Secondly, when you open the drawing to the left of open you have the button Options, click that and open the drawing in defer state. Go through the sheets, and one of the sheets gives a quistion marks, I deleted it and saved it. Then you can close and open again. The drawing is for 90% is saved. If this helps your problem give a thump. Thanks in advance.