https://forums.autodesk.com/t5/inventor-forum/autodesk-hate-rant/m-p/5620063#M379306 <P>Hi Jessica&nbsp;</P><P>&nbsp;</P><P>You may assume that users of autodesk products and certainly most members that post to your forum enjoy a modicum of common sense.</P><P>Please take some time to investigate the issue . Rolling out a stock answer from your &nbsp;no doubt endless, list of "at least reply then they feel part of the community" statements doesnt hack it.</P><P>&nbsp;</P><P>If you have the opportunity, go and visit a user and without any coaching from your good self ask them to access the autodesk system and "contact autodesk" &nbsp; &nbsp;</P><P>Hopefully such an experience would teach you first hand what a frustrating experience it can be at times.</P><P>&nbsp;</P><P>Regards</P><P>&nbsp;</P><P>Phil</P> Mon, 04 May 2015 15:57:22 GMT philm 2015-05-04T15:57:22Z