topic Re: Problem installation software in Inventor Forum

Problem installation software

ced_Sengineering — Mon, 29 Feb 2016 11:25:58 GMT

Hello,

we're' trying to install the Autodesk product design suite 2015

but we found problem to install Inventor.

When launch the installation the system tells us Inventor is already installed but is not (there's a green flag near Inventor product)

that's maybe because in the past there's a 30 days installed, but now had been removed.

how can we fix it?

Thanks

Regards

Re: Problem installation software

mdavis22569 — Mon, 29 Feb 2016 11:40:00 GMT

use the uninstall tool

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Clean-uninstall-of-Inventor-2015.html

then use the virtual agent to install

https://knowledge.autodesk.com/customer-service/account-management/software-downloads/previous-versions/virtual-agent

Re: Problem installation software

Mark.Lancaster — Mon, 29 Feb 2016 12:42:06 GMT

daniele.bucci

Adding to mdavis22569 posting...

If you have WIn 7 or 8/8.1 run the microsoft fixit and remove any Inventor 2015 information. With Microsoft fixit you have to repeat the process for each item you need to remove.

If you have Win 10 run IOBIT Uninstaller tool. I've never used this product so I'm not sure of the workflow/steps. In addition I have heard to use the POWERFUL SCAN option and it may not clean up everything.

Then try your installation again..