topic Re: Activation Issues in Inventor Forum

Activation Issues

Anonymous — Tue, 08 Mar 2016 09:50:25 GMT

Hello folks,
I started Inventor 2016 as I used to and chose "activate license" or something like that (sorry, atm. it's not possible to ensure what the button exactly was), I gave Serial Number + Product key that the program prompted to give.

Now I'm completely able to use my software, BUT: I'm receiving a new e-mail every single time when starting the software.

The e-mail includes the Activation code but the problem is that there is no possibility to paste the activation code anywhere that the e-mail(s) advice(s) to do. Instructions of the e-mail(s) are as below:

Thank You already beforehand!

Re: Activation Issues

SBix26 — Tue, 08 Mar 2016 11:25:44 GMT

I think you'll get better and quicker response in the Installation & Licensing Forum.

Sam B

Re: Activation Issues

Alessandra.G — Tue, 08 Mar 2016 11:42:42 GMT

Hi @Anonymous,

Your subscription is a desktop subscription, therefore you won't need an activation code to use this license.

In our systems it shows that you have indeed activated your product by using an activation code.

Could you please follow the steps in this article and activate the software only with your userID and password?

Let us know if it works with the steps above.

Re: Activation Issues

Anonymous — Tue, 08 Mar 2016 12:51:49 GMT

Hello, Alessandra G and Sam B & thanks for replies!

I tried to follow the advices written on the article . My user type seems to be "Purchaser is the User". It still seems that from the step 2, I should uninstall + re-install the software (and that would take hours to do...).

->Without unistalling, I could not find a way to activate the software only with my userID and password. The software makes the verification/activating automatically:

(<--After this view, everything is working correct with the exception of repetitive e-mails = should I just route the "activation e-mails" into my another folder (as adviced here ) , or to try something else?

Re: Activation Issues

Paul-Mason — Tue, 08 Mar 2016 14:29:58 GMT

I agree the Activation Instructions are CONFUSING, like the copy and paste instruction I've never seen that work, the developers/programmers never think of updating these instructions or of including messages to tell us that the product has been successfuly/failed to authorize/registered.

Just may be in the far and distant future thay MIGHT get a round to that.

Re: Activation Issues

Anonymous — Wed, 09 Mar 2016 10:38:50 GMT

Eventually it seems that my issue belongs to this one:
http://forums.autodesk.com/t5/installation-licensing/activation-emails/m-p/5681775/highlight/true#M106690