topic Re: Inventor 2018 Missing Vault User Interface (i.e. side browser) in Inventor Forum

Inventor 2018 Missing Vault User Interface (i.e. side browser)

sgwilliams — Thu, 03 May 2018 14:05:10 GMT

For some reason, my Inventor Professional 2018 lost the Vault user interface on the side where the model and iLogic user interfaces reside. It doesn't even show up in the dropdown list to choose any longer. I reinstalled Vault Basic 2018 Client and then Vault Professional 2018 Client. This did nothing to fix the problem. I even enabled and disabled the "Inventor Vault" in the add-in manager and that didn't fix the problem. Funny thing is that the Vault Ribbon tab is still where it should be and functions just fine.

Has anyone here had the same issue or know how to fix?

No Vault Option Here

Missing Vault User Interface

Vault Ribbon Tab OK

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

Mark.Lancaster — Thu, 03 May 2018 14:08:00 GMT

@sgwilliams

A couple of things..

Don't install Vault basic client and the paid version on the same machine. Only install the client that's related to your Vault. Have you checked to make sure your active Inventor project file is set to a Vault type?

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

sgwilliams — Thu, 03 May 2018 15:12:29 GMT

OK So I :

uninstalled both Vault 2018 clients.
rebooted the computer.
reinstalled Vault 2018 Professional
rebooted the computer
opened Vault Professional 2018 client
verified my setup was correct and that I was logged into the vault server
opened Inventor Professional 2018
verified it was connected to the Vault Server

Still no change the feature is still missing.

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

sgwilliams — Thu, 03 May 2018 15:16:53 GMT

Have you checked to make sure your active Inventor project file is set to a Vault type?

@Mark.Lancaster
I have and it is.

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

sgwilliams — Thu, 03 May 2018 15:29:30 GMT

This is weird for no reason, I was continuing to modify a drawing I was working on when it disappeared, and boom it just popped up and is working again. This is a serious issue with the Add-On. I lost a bit of time this morning trying to fix this and for no reason, it just appears. Something is fishy here?

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

cmcconnell — Thu, 03 May 2018 15:43:06 GMT

We have seen it here too.

I believe it is caused by this:

open an idw
open the assembly from the idw
go back to the idw
close the assembly by clicking on the 'x' on the tab at the bottom
<vault browser disappears>

To get it back (I am going by memory here):

open the assembly from the idw
<vault browser reappears>

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

sgwilliams — Thu, 03 May 2018 15:55:20 GMT

@cmcconnell
Yep I just duplicated your steps but with the part model (.ipt) file. At least now I know I'm not crazy. I appreciate the verification. Thank You!

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

edonline69 — Wed, 03 Oct 2018 14:58:22 GMT

Has this issue been fixed yet?

It's a pain when you can't use the option upon checking in for "Close files and delete working copies" because you still have to have the model open.

I know the work around but it's extra steps that I didn't have before.

Inv 2018.3.2

WIN 7 64

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

sgwilliams — Wed, 03 Oct 2018 17:41:10 GMT

We haven't had any issue with it since the 2018.3.2 update on our Windows 10 or Windows 7 workstations.

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

cmcconnell — Wed, 03 Oct 2018 17:46:35 GMT

We still see it here with 2019.1

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

Anonymous — Fri, 31 May 2019 00:06:41 GMT

My colleague once had this issue too. He realized he had this on "My Home" page accidentally unticked that caused the same problem. When he ticked it back, the Vault Tab re-appeared.

Re: Inventor 2018 Missing Vault User Interface (i.e. side browser)

nicole — Thu, 23 Jan 2020 16:56:37 GMT

Thank you! This solved my problem. It appears the My Home option in Application Options>General Tab is connected to the Vault Panel. Also need to have a Vault project active.