topic Re: Screencast help videos in Inventor Forum

Screencast help videos

Andrew.WardDZPCJ — Mon, 29 Apr 2024 21:25:33 GMT

Since the retirement of Screencast the online help files (Show Me how...) now have broken links in them?

https://help.autodesk.com/view/INVNTOR/2024/ENU/?guid=GUID-113808DE-52F9-45D6-883C-44B916DA5A2D

https://screencast.autodesk.com/main/details/4d56dda1-e133-40c0-885a-1b04d546bb3f

Re: Screencast help videos

chris — Mon, 29 Apr 2024 21:30:13 GMT

@Andrew.WardDZPCJ what video help are you looking for?

Re: Screencast help videos

Andrew.WardDZPCJ — Mon, 29 Apr 2024 21:36:54 GMT

@chris No particular videos, just that all of them are broken links.

Re: Screencast help videos

Andrew.WardDZPCJ — Mon, 06 May 2024 22:47:45 GMT

This is what I received back from our support company.

Update from Autodesk:

We have an update from our expert team members and they have informed us that the reason for failure is the Screencast is no longer supported for videos(as informed earlier, screencast has reached the end-of-life).

The next steps are to identify all the missing videos move them to a different location and then manually add them back to help topics.
Since this is a high-priority issue, they will first resolve it for the 2025 help pages and then progressively move toward 2024 and other releases.

There is no exact timeline available for the fix, the tentative date is the end of the month May.